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- Tasks: Greet customers, assist with frame selection, and manage appointments in a friendly optical practice.
- Company: Established independent Optical practice in Battersea with a customer-focused culture.
- Benefits: Full training provided, potential for permanent contract, and 28 days holiday per year.
- Why this job: Join a passionate team and help customers find their perfect eyewear while gaining valuable experience.
- Qualifications: Customer service skills; previous optical experience is a plus but not essential.
- Other info: Regular Saturday work required; professional dress code enforced.
The predicted salary is between 24000 - 36000 £ per year.
Role Overview
We are an established independent Optical practice in Battersea and we’re looking for a passionate, customer focused individual to join our team contributing to our clinical and retail friendly practice.
Responsibilities
- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Schedule appointments and manage bookings, establishing eligibility for NHS services and explaining charges.
- Perform pre‑screening eye health checks with training.
- Ensure a smooth and friendly handover to the Optometrist.
- Assist with the collection of spectacles and sensibly check patient data.
- Fit spectacles with appropriate training, repairing and adjusting spectacles.
- Collect contact lenses and teach using training.
- Maintain product displays and keep the store tidy, cleaning frames, frame rods regularly, hoovering end of day.
- Handle administrative tasks, including processing payments and orders.
- Work well in a team and independently.
Qualifications
- Previous experience in optical retail would be an advantage but not necessary.
- Calm, polite and professional mannerism ensuring every customer has a great experience.
- Timely and organised.
- Professional smart office dress code (no jeans, trainers, casual wear, mini skirt or mini dresses). Non‑smoker.
Working Hours
Monday, Tuesday, Thursday, Friday: 10am‑5:30pm
Saturday: 9:30am‑5pm
10 minute tea break in the morning and 30 minute lunch break
(Mobile phone use only during personal break times)
Closed on Wednesday and Sunday
Holidays: 28 days per annum – includes Bank holidays and Christmas week closure.
Benefits
Full internal training and support will be provided leading to a full‑time permanent contract, if successful, on review after a 2 months probation period.
We can consider mature candidates, 2x part‑time staff or one full‑time staff. The position does require regular Saturday work—please consider this before applying as we are a retail store with set opening/closing times.
Application
If you are looking for a new opportunity and can work well, independently and as part of a team then please send your CV to us for consideration on the email provided.
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OPTICAL ASSISTANT/RECEPTIONIST employer: Optique Opticians
Contact Detail:
Optique Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OPTICAL ASSISTANT/RECEPTIONIST
✨Tip Number 1
Make sure to research the practice before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in joining them.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for a customer.
✨Tip Number 3
Dress smartly for your interview. Remember, first impressions count! A professional appearance will show that you take the opportunity seriously and are ready to represent the practice well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it’s a great way to remind them of your interest!
We think you need these skills to ace OPTICAL ASSISTANT/RECEPTIONIST
Some tips for your application 🫡
Craft a Warm Cover Letter: Start your application with a friendly cover letter that reflects your passion for customer service. Let us know why you’re excited about joining our team and how you can contribute to our practice.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not in optical retail. We want to see your skills in customer interaction and organisation, so don’t hold back on showcasing those!
Show Off Your Professionalism: Remember, we’re looking for someone with a calm and professional manner. Make sure your application reflects this—use clear language and keep it tidy. First impressions count!
Apply Through Our Website: We encourage you to send your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Optique Opticians
✨Know Your Stuff
Familiarise yourself with optical products and services. Brush up on common frame styles, lens types, and the basics of eye health checks. This knowledge will help you engage confidently with the interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create a friendly and welcoming environment.
✨Dress to Impress
Since the job requires a professional smart office dress code, make sure you dress appropriately for the interview. Opt for smart attire that reflects the image of an optical practice. This shows respect for the company’s standards and sets a positive tone.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.