At a Glance
- Tasks: Join our team to tackle real-world technical challenges and support clients.
- Company: Options, a multi-award-winning tech company in Belfast.
- Benefits: Competitive salary, hands-on training, and global travel opportunities.
- Other info: Dynamic environment with excellent career growth and supportive culture.
- Why this job: Kickstart your career with expert guidance and impactful projects.
- Qualifications: Open to graduates from various disciplines; passion for learning is key.
Options Graduate and Placement Programme
Location: Belfast
Salary: Competitive
Join our team of expert engineers in the Options Support Team!
The Role
We’re looking for driven and enthusiastic Graduate and Placement Technical Support Engineers to join our growing team. This is an exciting opportunity for someone early in their career who’s eager to dive into real‑world technical challenges, learn from industry experts, and make a genuine impact. Your journey begins with a 3‑week training programme in our Belfast office, where you’ll get hands‑on with our systems, explore our technical support workflows, and build a strong foundation in how we deliver for our clients. You’ll shadow experienced engineers, take part in interactive learning sessions, and quickly become a valuable member of the team. Please note as a graduate, placement, intern or apprentice you will be expected to work from the office on a full‑time basis for at least the first 12 months of your employment.
During your initial 3 weeks, you will:
- Dive into our core technologies and system architecture.
- Work through guided hands‑on sessions with real support scenarios.
- Learn how to approach customer challenges with confidence.
- Get up to speed with our internal tools, ticketing systems, and processes.
- Watch experienced engineers in action and gradually take on responsibilities.
- Build the foundations to grow into a skilled, well‑rounded support engineer.
Why Join Us?
Options Graduate and Placement programme is multi‑award winning and has spent more than a decade becoming one of the most respected launchpads in the industry. Participants are fast‑tracked through a learning experience that blends technical depth with genuine career acceleration. With continuous refinement over 10+ years, the programme consistently upskills ambitious graduates into high‑impact professionals.
- A structured onboarding experience that sets you up for success.
- Real hands‑on technical exposure from day one.
- Opportunities to learn from teams across multiple disciplines.
- Potential to travel and connect with colleagues and clients around the world.
- A supportive, friendly environment that encourages your development.
You will have the chance to collaborate with specialists across cyber security, software development, web development, cloud engineering, and market data. You’ll broaden your technical toolkit, gain exposure to cutting‑edge technologies, and learn how different teams come together to solve complex problems.
You will quickly see opportunities to travel to our global offices and clients in some of the world’s most exciting cities, including New York, Chicago, Toronto, Hong Kong, Singapore, Tokyo, Auckland, Dubai, Sydney, London, Paris, and beyond.
During and after your training, you will:
- Build a solid understanding of our systems, tools, and products.
- Develop strong troubleshooting and problem‑solving skills.
- Shadow experienced engineers to gain real‑world technical insight.
- Support in diagnosing and resolving customer issues with guidance.
- Learn how we operate, from workflows to escalation paths.
- Collaborate with cyber security, development, cloud, and market data teams.
- Build great relationships with colleagues across the business.
- Bring a positive attitude and deliver excellent customer service.
We’re looking for someone who can demonstrate:
- We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance.
- Naturally curious, proactive, and excited to learn.
- A strong communicator with a passion for problem‑solving.
- Ready to thrive in a dynamic, team‑focused environment.
- Ability to work in a fast‑paced and changeable working environment.
- Exceptional organisational skills and strong attention to detail.
- Ability to work independently and manage projects in a professional manner.
- A desire to travel and see the world.
How to apply
Submit a CV and cover letter to the Options Graduate & Placement Programme (Belfast) on the Options Careers Page at https://www.options‑it.com/careers/. On your CV, please include a section on your hobbies and interests.
We look forward to discussing how you can make an impact at Options Technology!
If you have any questions about this position, please contact careers@options‑it.com
Options Graduate & Placement Programme employer: optionsit
Optionsit is an exceptional employer that fosters a dynamic and innovative work culture in the heart of London, offering its employees unparalleled growth opportunities in the rapidly evolving FinTech sector. With competitive salaries, an aggressive commission structure, and industry-leading benefits, Optionsit prioritises employee well-being and professional development, making it an ideal place for ambitious sales professionals looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Options Graduate & Placement Programme
✨Leverage University Partnerships
Get in touch with your university's career services—they often have placement programmes or partnerships with companies in IT consulting. Attend any career fairs they host, as many firms (includingoptionsit) look for fresh talent there.
✨Join IT Consulting Communities
Dive into IT consulting forums and local meetups. Platforms like Meetup.com can help you find groups where consultants hang out and discuss industry trends. This is a great way to build connections, learn from experienced pros, and even hear about placement opportunities first-hand.
✨Show Off Your Tech Skills
Create a GitHub profile or contribute to open-source projects. IT consulting is all about problem-solving, and showcasing your technical skills shows potential employers that you can tackle real-world challenges. Make sure you can share examples during interviews!
✨Apply Directly to optionsit
Don't wait for job alerts; be proactive and apply directly to optionsit through our website. Tailor your application to highlight how your skills align with our projects, as we often look for motivated placements who can contribute right away.
We think you need these skills to ace Options Graduate & Placement Programme
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, we love to see your technical know-how shine through. Make sure your CV includes relevant programming languages, tools, and methodologies you've used, such as Agile or Scrum. Don't forget to mention any academic projects or hackathons that showcase your problem-solving skills!
Include Case Studies in Your Cover Letter:As you're applying for a placement, it's important to demonstrate your practical knowledge and learning potential. Include specific case studies in your cover letter that highlight how you approached IT-related challenges. Show us how you think and how excited you are to learn from optionsit.
Highlight Your Communication Skills:In IT consulting, it's not just about tech skills; being able to communicate complex ideas clearly is vital. Mention any experience where you’ve worked in teams or presented ideas, as this will show us you can bridge the gap between IT and business effectively.
Consolidate Your Academic Achievements:For your CV, make sure to list relevant coursework or certifications that give you a leg up. Any distinctions or projects related to IT or consulting should stand out—we want to see that you've got the brainpower to back up your tech skills!
How to prepare for a job interview at optionsit
✨Master the Basics of IT Consulting
Brush up on core concepts in IT consulting, like business analysis, project management, and solution design. We want to see your understanding of how technology can solve real business problems, so prepare to discuss case scenarios where you've applied these concepts, even if in a classroom setting or personal project.
✨Show Off Your Problem-Solving Skills
Expect to encounter some case study questions during your interview, where they'll put your problem-solving skills to the test. We should practice articulating our thought process clearly, breaking down complex IT issues into manageable parts. Use your coursework or any relevant projects as examples!
✨Build a Solid Portfolio
Since this is a placement, showcasing any hands-on experience, whether it’s through internships, projects, or even contributions to open-source, can really set you apart. Let’s create a portfolio that highlights not just the technical skills but also your ability to collaborate and communicate effectively, since consulting is all about teamwork.
✨Prepare for Behavioural Questions
They'll likely ask about your experiences and how you've handled specific situations. Practising responses to common behavioural questions, especially relating to teamwork and challenges in IT projects, will help us show our fit for optionsit. Think about how you can relate your academic group work or personal initiatives to demonstrate your successes and learnings.
