At a Glance
- Tasks: Lead a team to empower individuals with disabilities and create person-centred support.
- Company: Join a mission-driven organisation dedicated to inclusivity and community.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care and strong communication skills are essential.
The predicted salary is between 14.98 - 14.98 £ per hour.
Responsible for: Support Worker
Reports to: Development Manager
Closing day for applications: 25th June 2026
Interviews: 2nd / 3rd of July 2026
Start date: No fixed start date for this role
Options Mission and Vision:
Our Mission: Support, enable and empower people with disabilities to live their lives to the full.
Our Vision: A better world where people with disabilities contribute as unique and valued members of dynamic and inclusive communities.
Main Responsibilities:
- Create and maintain a safe environment for people supported, including maintaining confidentiality.
- Work to develop person-centred support for each individual, including the creation and development of person centred documents to achieve great outcomes.
- Ensure the support focuses on delivery of what people want through development and management of team action plans.
- Maximise the safety of people supported, staff and the community within the overall goal of supporting them to achieve positive outcomes in their lives (producing comprehensive risk assessments).
- Be a great advocate for people supported and encourage them to represent themselves as much as possible.
- Demonstrate good listening skills and develop communication methods tailored to the individual needs of people.
- Promote and support people with their primary health, including the creation and development of Health Action Plans.
- Support people to participate as valued members of their communities, seek out prospects for employment and collaborative working opportunities.
- Support and encourage people to express themselves as unique individuals.
- Show commitment during difficult and challenging times.
- Act as first point of call for families/carers and promote positive relationships with those closest to people supported, and all others helping to support them.
In relation to staff development and team shaping:
- Induct new staff in conjunction with the development manager and recruitment team.
- Hold regular team meetings to communicate direction, set goals and develop person centred teams.
- Have presence within teams and role model best practice in line with Options Mission, Vision and Values.
- Enable staff to achieve their full potential through effective leadership and management delivered via regular one-ones and team meetings.
- Work with the training department to ensure all staff are appropriately trained for the role they do.
- Identify and encourage the individual talents and abilities of staff and develop these through training and development.
- Ensure the health and well-being of staff, completing welfare risk assessments where appropriate.
- Demonstrate and work with fairness across the team.
- Embed correct systems and procedures across the team and ensure staff always follow correct policies and procedures.
- Ensure staff fully comply with financial and administrative procedures.
In relation to systems and compliance:
- Develop and maintain current IT systems with all key documents for staff and people supported.
- Maintain and update systems for staff absences, annual leave, rotas and payroll.
- Complete team leader monthly floating tasks as scheduled and submit in line with organisational deadlines.
- Collaborate with HR to conduct thorough investigations by fact finding meetings and disciplinary processes.
- Monitor support and record quality and compliance standards via the QCS audit system. Ensure all safety records are maintained in line with legislation and regulation.
- Complete all reporting responsibilities in a timely manner, e.g. Local Authority / Safeguarding.
- Participate in the On-Call system.
In relation to personal development:
- Maintain continuous professional development using the competency framework, training and one-one support with the line manager.
- Recognise own personal resilience and emotional intelligence and be willing to develop it.
- Ability to engage with and represent the organisation with key stakeholders and professionals demonstrating appropriate behaviour, attitude and dress.
- Develop and demonstrate effective time management and organisation skills, prioritising workload to meet organisational deadlines.
- Maintain a constant desire to learn.
Person Specification:
- At least one years experience of working in a social care environment with people with learning disabilities.
- Ability to use IT software, in particular Microsoft Word, Excel and Outlook.
- A track record of making things happen.
Skills, Values and Knowledge:
- Person Centred - committed to ensuring people with disabilities are valued and enabled to take control of their own lives.
- Leadership Skills - Demonstrate the ability to set direction, lead staff, motivate them and ensure things get done within the context of teamwork.
- Able to develop and deliver comprehensive and detailed plans.
- Positive Value Base and Person Centred Approach.
- Relationship Skills - To get on well with people supported and others around them.
- Communication Skills - Able to communicate effectively, both verbally and in writing, with strong inter-personal skills.
- Integrity - Have a clear desire and commitment to working out ones values openly and honestly.
- Problem Solving Skills - Demonstrate skills in understanding complex situations and difficulties.
- Listening Skills - Able to actively listen to what people supported are communicating.
- Personal Learning and Development - Show a desire and openness to learn and develop.
- Driver - A driver with less than 6 points on license. Driver desirable, but not essential.
Key Contractual Information:
- £14.98 per hour year 1&2 (increment 1) - further increases at year 3&5.
- Sleep-ins (£60 per sleep in) - Where the person we support requires a sleep in, an allowance will be paid per night.
- Working week: 40 hours per week (mix of direct and indirect hours).
- Pension: 3% contribution from Options - contribution after 3 months.
- Holidays: 28 days total per annum (inclusive of premium days).
- Location: Options office and at various locations throughout Wirral, Liverpool and Sefton dependent on support overseen. Remote working is also considered.
- Sickness: 1 week company sick pay per year (after 3-day waiting period) after 6 months employment. Subject to eligibility.
Team Leader in Liverpool employer: Options
Options is an exceptional employer dedicated to empowering individuals with disabilities, fostering a supportive and inclusive work culture that prioritises personal and professional growth. With competitive pay, comprehensive training opportunities, and a commitment to employee well-being, team leaders can thrive in a dynamic environment while making a meaningful impact in the lives of those they support across Wirral, Liverpool, and Sefton.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Options.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Options!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Options, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Options or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Options:Before hitting send, make sure to tailor your application specifically to Options! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Options
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
