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- Tasks: Support clients in a fast-paced tech environment while developing your skills.
- Company: Options Technology is a leading provider of IT services for global capital markets.
- Benefits: Enjoy competitive salary, global travel opportunities, and continuous career development.
- Why this job: Join a dynamic team focused on innovation in financial technology and personal growth.
- Qualifications: Must be pursuing an undergraduate degree or have relevant experience; strong communication skills required.
- Other info: Opportunities to work in various global offices for successful candidates.
The predicted salary is between 28800 - 48000 £ per year.
Graduate / Placement Technical Support Engineer
Join to apply for the Graduate / Placement Technical Support Engineer role at Options Technology
Graduate / Placement Technical Support Engineer
Join to apply for the Graduate / Placement Technical Support Engineer role at Options Technology
Options Graduate & Placement Programme
Location: Cambridge
Salary: Competitive
Join the Options Team in Cambridge!
Working for Options
Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success.
We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.
Who are we?
Options is a leading managed services and IT infrastructure products provider to the global capital markets community. Founded in 1993, the company began life as a hedge fund technology services provider. Today over 200 firms globally leverage the Options platform, including the leading global investment banks, hedge funds and exchanges.
We currently employ over 450 employees worldwide and are continuing to grow across offices in New York, Chicago, Belfast, London, Cambridge, Hong Kong and Singapore.
Why Options?
- Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.
- Continuous career development opportunities: We provide professional skills development and technical training.
- The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.
- Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits.
The Role
The positions will be full-time, paid and based in Cambridge initially, although there will be opportunities to gain experience from company offices such as New York, Tokyo, Hong Kong, Singapore, Auckland, Belfast and London for successful candidates.
We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.
At Options we are focused on creating a learning environment that enables you to develop and flourish in all aspects of your work. You own your career, you choose your own path, and we provide the opportunities to make it happen.
Essential Criteria
- Strong research, writing and communication skills.
- Ability to work in a fast-paced and changeable working environment.
- Customer service experience (comfortable working with senior management and business owners).
- Exceptional organisational skills and strong attention to detail.
- Desire to travel and see the world.
- Ability to work independently and manage your own projects in a professional manner.
- Solid competency in the following: Word, PowerPoint and Excel.
- Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.
Desirable Criteria
- Previous start-up, technology or business experience.
- Degree level qualification or equivalent in related field.
- A passion for start-ups, innovation and financial technology.
- Strong interpersonal skills with client facing experience.
- Project management skills and proven ability to manage own workload.
(In the case of applications for technical positions, examples of previous work are encouraged.)
How to apply
Please submit a CV and cover letter to the Options Graduate and Placement Programme on the Options Career Page at https://www.options-it.com/careers/. On your CV, please include a section on your Hobbies and Interests. On the covering letter please detail the role you are applying to, along with your availability.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Graduate / Placement Technical Support Engineer employer: Options Technology
Contact Detail:
Options Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate / Placement Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the financial technology sector. Understanding the latest trends and technologies in this field will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current employees or alumni who work at Options Technology. They can provide valuable insights into the company culture and the specific skills that are highly valued in the Technical Support Engineer role.
✨Tip Number 3
Prepare for potential technical questions by brushing up on your problem-solving skills. Being able to demonstrate your analytical thinking and troubleshooting abilities can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service experience during the interview. Highlight specific examples where you've successfully resolved issues or improved client satisfaction, as this is crucial for a Technical Support Engineer.
We think you need these skills to ace Graduate / Placement Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Graduate / Placement Technical Support Engineer. Emphasise your technical abilities, customer service experience, and any projects you've managed.
Craft a Compelling Cover Letter: In your cover letter, clearly state the position you are applying for and express your enthusiasm for the role. Mention your motivation to work in financial technology and how your background makes you a suitable candidate.
Showcase Your Skills: Include specific examples of your research, writing, and communication skills in your application. If you have experience with Word, PowerPoint, and Excel, mention how you've used these tools effectively in past roles or projects.
Highlight Hobbies and Interests: Don't forget to include a section on your hobbies and interests in your CV. This can give potential employers insight into your personality and help you stand out as a well-rounded candidate.
How to prepare for a job interview at Options Technology
✨Research the Company
Before your interview, take some time to research Options Technology. Understand their services, culture, and recent developments in the financial technology sector. This will help you tailor your answers and show genuine interest.
✨Highlight Relevant Skills
Make sure to emphasise your strong research, writing, and communication skills during the interview. Provide examples of how you've used these skills in previous roles or projects, especially in a customer service context.
✨Demonstrate Your Passion
Options is looking for candidates with a passion for financial technology and innovation. Be prepared to discuss why you're interested in this field and how you stay updated on industry trends.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your enthusiasm and helps you assess if it's the right fit for you.
