Graduate / Placement Technical Support Engineer in Cambridge

Graduate / Placement Technical Support Engineer in Cambridge

Cambridge Placement 28800 - 48000 £ / year (est.) No working from home possible
O

At a Glance

  • Tasks: Join our team as a Technical Support Engineer, tackling challenges in financial technology.
  • Company: Options is a leading provider of IT services for global capital markets since 1993.
  • Benefits: Enjoy competitive salary, bonuses, and opportunities for global travel and professional development.
  • Other info: Opportunities to work in various global offices for successful candidates.
  • Why this job: Be part of a dynamic team that values innovation and personal growth in a fast-paced environment.
  • Qualifications: Must be pursuing an Undergraduate degree with strong communication and organisational skills.

The predicted salary is between 28800 - 48000 £ per year.

Options Graduate & Placement Programme

Location: Cambridge

Salary: Competitive

Join the Options Team in Cambridge! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.

Who are we? Options is a leading managed services and IT infrastructure products provider to the global capital markets community. Founded in 1993, the company began life as a hedge fund technology services provider. Today over 200 firms globally leverage the Options platform, including leading global investment banks, hedge funds and exchanges. We currently employ over 450 employees worldwide and are continuing to grow across offices in New York, Chicago, Belfast, London, Cambridge, Hong Kong and Singapore.

Why Options?

  • Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.
  • Continuous career development opportunities: We provide professional skills development and technical training.
  • The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.
  • Competitive salary: In addition to a competitive salary, Options rewards employees with a range of bonus incentives and employee benefits.

The Role

The positions will be full-time, paid and based in Cambridge initially, although there will be opportunities to gain experience from company offices such as New York, Hong Kong, Singapore, Auckland, Belfast and London for successful candidates. We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. At Options we are focused on creating a learning environment that enables you to develop and flourish in all aspects of your work. You own your career, you choose your own path, and we provide the opportunities to make it happen.

Essential Criteria

  • Strong research, writing and communication skills.
  • Ability to work in a fast-paced and changeable working environment.
  • Customer service experience (comfortable working with senior management and business owners).
  • Exceptional organisational skills and strong attention to detail.
  • Desire to travel and see the world.
  • Ability to work independently and manage your own projects in a professional manner.
  • Solid competency in Word, PowerPoint and Excel.
  • Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.

Desirable Criteria

  • Previous start-up, technology or business experience.
  • Degree level qualification or equivalent in related field.
  • A passion for start-ups, innovation and financial technology.
  • Strong interpersonal skills with client facing experience.
  • Project management skills and proven ability to manage own workload.

(In the case of applications for technical positions, examples of previous work are encouraged.)

How to apply

Please submit a CV and cover letter to the Graduate / Placement Technical Support Engineer role on the Options Career Page at https://www.options-it.com/careers/. The CV must be a maximum of two pages. The covering letter must detail the role you are applying to, along with your availability. All applicants MUST be willing to travel. We will review applications and be in touch as soon as possible. Candidates matching desired criteria may be chosen to fill positions prior to this date.

Graduate / Placement Technical Support Engineer in Cambridge employer: Options Technology Ltd.

Options is an exceptional employer located in the vibrant city of Cambridge, offering a dynamic work culture that prioritises employee development and innovation. With competitive salaries, extensive career growth opportunities, and the chance to collaborate with a diverse team in the fast-paced financial technology sector, Options empowers its employees to take ownership of their careers while enjoying the unique advantage of potential global travel across its international offices.

O

Contact Details:

Options Technology Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Graduate / Placement Technical Support Engineer in Cambridge

Tip Number 1

Familiarise yourself with the financial technology sector. Understanding the latest trends and technologies in this field will not only help you during interviews but also show your genuine interest in the role.

Tip Number 2

Network with current employees or alumni who work at Options. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.

Tip Number 3

Prepare to discuss your customer service experience in detail. Since the role involves working with senior management and business owners, showcasing your ability to handle client interactions effectively will set you apart.

Tip Number 4

Demonstrate your organisational skills by preparing a portfolio of relevant projects or experiences. This could include any technical work or project management tasks you've undertaken, as it highlights your ability to manage your workload independently.

We think you need these skills to ace Graduate / Placement Technical Support Engineer in Cambridge

Strong Research Skills
Excellent Writing Skills
Effective Communication Skills
Customer Service Experience
Organisational Skills
Attention to Detail
Ability to Work Independently

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored specifically for the Graduate / Placement Technical Support Engineer role. Highlight relevant skills, experiences, and education that align with the job description provided by Options.

Craft a Compelling Cover Letter:In your cover letter, clearly state the position you are applying for and your availability. Use this opportunity to express your passion for financial technology and how your background makes you a suitable candidate for the role.

Showcase Relevant Experience:If you have previous experience in customer service or any technical roles, make sure to include specific examples in your application. This will demonstrate your ability to work in a fast-paced environment and manage projects independently.

Proofread Your Application:Before submitting your application, thoroughly proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and well-presented.

How to prepare for a job interview at Options Technology Ltd.

Research the Company

Before your interview, take some time to research Options and its role in the financial technology sector. Understand their services, clients, and recent developments. This will help you demonstrate your genuine interest and knowledge during the conversation.

Showcase Your Technical Skills

As a Graduate / Placement Technical Support Engineer, it's crucial to highlight your technical skills. Be prepared to discuss any relevant projects or experiences that showcase your competency in tools like Word, PowerPoint, and Excel, as well as any programming or technical knowledge you possess.

Prepare for Customer Service Scenarios

Given the emphasis on customer service in the job description, think of examples from your past experiences where you've successfully handled customer interactions. Be ready to explain how you managed challenges and maintained professionalism, especially when dealing with senior management.

Express Your Passion for Learning

Options values candidates who are motivated and eager to learn. During the interview, share your enthusiasm for personal and professional development, and mention any specific areas within financial technology that excite you. This will show that you're not just looking for a job, but a career path.