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- Tasks: Coordinate schedules for engineers and manage service cases using Microsoft CRM.
- Company: Join a dynamic team in Erdington, ensuring smooth operations and excellent communication.
- Benefits: Earn up to £30,000 with 25 days holiday, free gym access, and onsite parking.
- Why this job: Be the essential link between teams, enhancing your organisational skills in a supportive environment.
- Qualifications: Experience in scheduling, strong organisation skills, and proficiency in Microsoft Office required.
- Other info: Interviews are happening now, so apply today to secure your spot!
The predicted salary is between 21600 - 36000 £ per year.
Are you an Engineering Scheduler looking for a new role? Do you enjoy being the vital link between engineers, customers, and internal teams? If so, this could be the perfect role for you!
We are currently seeking a highly organised and proactive Engineering Scheduler to join our incredible client based in Erdington. This is a vital role in ensuring the smooth coordination of service activities and maintaining excellent communication between engineers, customers, and internal teams.
Benefits:
- Salary up to £30,000 may be some wiggle room for the right candidate
- Hours of work: 8:30 to 5pm Monday to Thursday, 8:30 to 4pm Friday
- 25 day holidays + 8 bank holidays
- Free onsite parking
- Free onsite gym
Key Responsibilities:
- Coordinate and manage the diary scheduling of Service Engineers
- Use Microsoft CRM to manage service cases and log activities
- Communicate with customers by phone to confirm site readiness and key details for scheduled service visits
- Handle urgent and time-sensitive service jobs with efficiency and calm under pressure
- Collaborate closely with other team members to ensure the smooth running of service operations
- Maintain a professional and positive relationship with customers and engineers
Requirements:
- Previous experience in a similar role.
- Strong organisation skills and attention to detail
- Ability to prioritise and manage multiple tasks effectively in a fast-paced environment
- Confident communicator with experience dealing with customers over the phone
- Comfortable working under pressure and managing tight deadlines
- Proficient in Microsoft Office Suite and ideally Micosoft CRM
Interviews taking place immediately. Please apply today!
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Scheduler - Engineering employer: Options Resourcing Ltd
Contact Detail:
Options Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler - Engineering
✨Tip Number 1
Familiarise yourself with Microsoft CRM and the Microsoft Office Suite, as these are essential tools for the Scheduler role. Consider taking a quick online course or tutorial to brush up on your skills, which will show your commitment and readiness for the job.
✨Tip Number 2
Practice your communication skills, especially over the phone. You’ll need to confirm site readiness and manage customer expectations, so role-playing scenarios with a friend can help you feel more confident and prepared.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Being able to demonstrate your ability to prioritise effectively will set you apart from other candidates.
✨Tip Number 4
Research the company and its services thoroughly. Understanding their operations and values will not only help you during the interview but also allow you to tailor your responses to align with their goals and culture.
We think you need these skills to ace Scheduler - Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Engineering Scheduler. Emphasise your organisational skills, ability to manage multiple tasks, and any previous roles where you coordinated between teams and customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed scheduling in the past and how you can contribute to the smooth running of service operations.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any experience with Microsoft CRM. Also, mention your strong communication skills and ability to work under pressure, as these are key requirements for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Scheduler position.
How to prepare for a job interview at Options Resourcing Ltd
✨Showcase Your Organisational Skills
As an Engineering Scheduler, your ability to organise and prioritise tasks is crucial. Be prepared to discuss specific examples from your previous roles where you successfully managed multiple schedules or projects simultaneously.
✨Demonstrate Effective Communication
Since the role involves liaising with engineers and customers, highlight your communication skills. Prepare to share instances where you effectively resolved issues or clarified details over the phone, showcasing your confidence and professionalism.
✨Familiarise Yourself with Microsoft CRM
The job requires proficiency in Microsoft CRM. If you have experience with this software, be ready to discuss how you've used it in past roles. If not, consider doing a bit of research or a quick tutorial to understand its basic functionalities.
✨Prepare for Pressure Scenarios
The ability to handle urgent and time-sensitive tasks is key. Think of examples where you remained calm under pressure and successfully managed tight deadlines. This will demonstrate your capability to thrive in a fast-paced environment.
