Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate schedules for engineers and manage service cases using Microsoft CRM.
- Company: Join a dynamic team in Erdington, dedicated to seamless service coordination.
- Benefits: Earn up to £30,000 with 25 days holiday, free gym access, and onsite parking.
- Why this job: Be the essential link between engineers and customers in a fast-paced, supportive environment.
- Qualifications: Experience in scheduling, strong organisation skills, and confident communication are key.
- Other info: Interviews are happening now, so apply today!
The predicted salary is between 21600 - 30000 £ per year.
Are you an Engineering Scheduler looking for a new role? Do you enjoy being the vital link between engineers, customers, and internal teams? If so, this could be the perfect role for you!
We are currently seeking a highly organised and proactive Engineering Scheduler to join our incredible client based in Erdington. This is a vital role in ensuring the smooth coordination of service activities and maintaining excellent communication between engineers, customers, and internal teams.
Benefits:
- Salary up to £30,000 may be some wiggle room for the right candidate
- Hours of work: 8:30 to 5pm Monday to Thursday, 8:30 to 4pm Friday
- 25 day holidays + 8 bank holidays
- Free onsite parking
- Free onsite gym
Key Responsibilities:
- Coordinate and manage the diary scheduling of Service Engineers
- Use Microsoft CRM to manage service cases and log activities
- Communicate with customers by phone to confirm site readiness and key details for scheduled service visits
- Handle urgent and time-sensitive service jobs with efficiency and calm under pressure
- Collaborate closely with other team members to ensure the smooth running of service operations
- Maintain a professional and positive relationship with customers and engineers
Requirements:
- Previous experience in a similar role.
- Strong organisation skills and attention to detail
- Ability to prioritise and manage multiple tasks effectively in a fast-paced environment
- Confident communicator with experience dealing with customers over the phone
- Comfortable working under pressure and managing tight deadlines
- Proficient in Microsoft Office Suite and ideally Micosoft CRM
Interviews taking place immediately. Please apply today!
#J-18808-Ljbffr
Engineering Scheduler employer: Options Resourcing Ltd
Contact Detail:
Options Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Scheduler
✨Tip Number 1
Familiarise yourself with Microsoft CRM and the Microsoft Office Suite, as these are essential tools for the Engineering Scheduler role. Consider taking a quick online course or tutorial to brush up on your skills, which will show your commitment and readiness for the job.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be liaising with customers and engineers, being able to convey information clearly and professionally is crucial. Role-playing scenarios with a friend can help you feel more confident.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or diary management plan. This will not only help you think through the logistics of the role but also provide a tangible example to discuss during your interview.
✨Tip Number 4
Research the company and its services thoroughly. Understanding their operations and customer base will allow you to tailor your conversations and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Engineering Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Engineering Scheduler. Emphasise your organisational skills, ability to manage multiple tasks, and any previous roles where you coordinated between teams and customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed scheduling and communication in past positions, and explain why you're a great fit for this particular company.
Highlight Technical Skills: Since proficiency in Microsoft Office Suite and CRM systems is essential, make sure to mention your experience with these tools. If you have any certifications or training related to these applications, include them as well.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers and team members in high-pressure situations. This will demonstrate your ability to maintain professionalism and calm under pressure, which is crucial for this role.
How to prepare for a job interview at Options Resourcing Ltd
✨Showcase Your Organisational Skills
As an Engineering Scheduler, your ability to organise and prioritise tasks is crucial. Be prepared to discuss specific examples from your previous roles where you successfully managed multiple schedules or projects simultaneously.
✨Demonstrate Effective Communication
Since the role involves liaising with engineers and customers, highlight your communication skills. Prepare to share instances where you effectively resolved issues or clarified details over the phone, ensuring smooth operations.
✨Familiarise Yourself with Microsoft CRM
The job requires proficiency in Microsoft CRM. If you have experience with this software, be ready to discuss how you've used it in past roles. If not, consider doing a quick tutorial to understand its basic functionalities.
✨Stay Calm Under Pressure
The role demands handling urgent service jobs efficiently. Think of examples where you maintained composure during high-pressure situations and how that positively impacted the outcome of your work.
