At a Glance
- Tasks: Be the welcoming face of Optio while managing office operations and supporting the team.
- Company: Join a fast-growing global insurance specialist known for innovation and collaboration.
- Benefits: Flexible hybrid work, supportive team environment, and opportunities for personal growth.
- Other info: Join a collaborative team and enjoy a vibrant office culture.
- Why this job: Make a real impact in a dynamic role with plenty of room to grow.
- Qualifications: Experience in front-of-house roles and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London – Onsite (with some flexibility for hybrid)
Hours: Monday to Friday – 8:30am – 5:00pm
Company Description
Optio Group is a global specialist Managing General Agent (MGA) with a presence across the UK, USA, South America, Europe, Asia, and MENA. Known for our innovative and bespoke insurance solutions, we address both simple and complex risks with precision and agility. Supported by top-tier capacity providers and state-of-the-art data-driven models, we deliver exceptional results that cater to the evolving needs of brokers and clients. Our team of highly skilled underwriters and diverse specialists collaborates to foster long-term relationships built on trust, transparency, and consistency. At Optio, we are proud to blend underwriting excellence with a forward-thinking approach, making us one of the fastest-growing MGAs in the UK.
Role Description
We are looking for an organised and proactive Receptionist & Office Administrator to join our London office. This is more than a front-desk role; you will be the welcoming face of Optio while also supporting the wider team with a varied mix of administrative, events, and light executive-assistant duties. Working closely with the wider Secretarial Support team, you will play a central role in keeping the office running smoothly and making it a place people enjoy coming into. The role is hands-on, varied and fast-paced, with significant scope to take ownership of your remit and develop the position over time.
As part of the role you will be expected to:
- Welcome visitors, clients and candidates, ensuring they have a great first impression of the company
- Manage the main phone line, inbox and door, directing enquiries to the right person and handling messages professionally
- Book and manage meeting rooms, set up refreshments, and ensure spaces are tidy and ready for use
- Receive and distribute post, couriers and deliveries, and issue visitor passes in line with building security procedures
- Keep the office running smoothly: stock checks, stationery and kitchen supplies, and liaison with cleaners, contractors and building management, with the support of the Office Manager
- Act as the first point of contact for facilities issues, escalating where needed
- Maintain office documentation, filing systems and shared folders
- Support health and safety processes, including fire warden and first aid duties
- Plan and coordinate internal events with the team, including team lunches, socials, all-hands, off-sites and seasonal celebrations
- Process expenses and coordinate travel and accommodation bookings for the team
- Manage diaries, schedule meetings and arrange logistics for senior team members on an ad-hoc basis
- Prepare simple documents, agendas and meeting packs
- Support the onboarding of new starters, including desk setup, welcome packs and first-day logistics
You will be joining a collaborative and supportive team, and there is considerable opportunity to broaden the role, take on additional responsibility and grow with the business.
Qualifications
- Previous experience in a receptionist, office administrator or similar front-of-house role
- Excellent written and verbal communication skills
- Strong organisational skills and an eye for detail; able to spot the things that need doing before being asked
- Comfortable juggling competing priorities and staying calm under pressure
- Discreet and trustworthy when handling confidential information
Receptionist & Office Administrator in London employer: Optio
Optio Group is an exceptional employer that values its employees by fostering a collaborative and supportive work environment in the heart of London. With a focus on professional growth, the Receptionist & Office Administrator role offers significant opportunities to take ownership and develop skills while being part of a dynamic team that prioritises innovation and excellence. Enjoy a flexible hybrid working arrangement, a vibrant office culture, and the chance to contribute to meaningful projects within a rapidly growing global company.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Office Administrator in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your elevator pitch! You want to be able to introduce yourself confidently and highlight your relevant experience in just a couple of minutes. This is your chance to make a great first impression, so make it count!
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewer. This shows that you’re engaged and serious about the role. Ask about team dynamics or upcoming projects to demonstrate your enthusiasm for contributing.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Reiterate your interest in the position and mention something specific from your conversation to keep you fresh in their minds.
We think you need these skills to ace Receptionist & Office Administrator in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, this role is all about being the welcoming face of Optio!
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist & Office Administrator role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring your unique strengths to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of what you want to say. Avoid fluff and focus on showcasing your organisational skills and attention to detail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Optio!
How to prepare for a job interview at Optio
✨Know the Company Inside Out
Before your interview, take some time to research Optio Group. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Receptionist & Office Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved office efficiency. This will demonstrate your ability to handle the fast-paced environment at Optio.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors and clients, practice clear and professional communication. Consider role-playing common scenarios with a friend to build your confidence in handling inquiries and directing them appropriately.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, office culture, and opportunities for growth within the role. This shows that you're not just interested in the job, but also in how you can contribute to the team.
