At a Glance
- Tasks: Join a vibrant sales team selling branded merchandise and deliver top-notch customer service.
- Company: Dynamic company focused on promotional products with a supportive team culture.
- Benefits: Starting salary of £28,000, 25 days holiday, free parking, and more.
- Other info: Opportunity for growth in a fast-paced environment with exciting challenges.
- Why this job: Make an impact by converting enquiries into profitable orders while learning valuable sales skills.
- Qualifications: Customer service or inside sales experience; strong communication and attention to detail.
The predicted salary is between 28000 - 28000 £ per year.
This is an opportunity to join a busy sales team selling branded promotional merchandise where you'll deliver great customer service while converting enquiries into profitable orders.
About the Role
You’ll handle inbound customer enquiries by phone and email, advise clients on products and branding methods, prepare accurate quotes and visuals, and manage orders end-to-end in Monolith. You will coordinate with internal teams and suppliers to achieve right-first-time delivery and drive repeat business.
Key Responsibilities
- Respond to enquiries and provide professional, timely service across phone and email, meeting SLA targets (response/quote turnaround within 1 business hour).
- Produce accurate quotes, visuals and proofs; manage amendments and approvals.
- Convert quotes into profitable orders and proactively upsell or cross-sell where appropriate.
- Manage orders through Monolith, liaise with suppliers and production teams to ensure correct specs, colours and delivery.
- Maintain clear documentation and hygiene in the CRM and inbox; chase quotes, proofs and payments proactively.
- Monitor and report on KPIs such as conversion rate, average margin, proof approval cycle time and problem-job rates.
- Take ownership of enquiries from first contact to completion and follow handover/cover processes.
What You’ll Bring
- Customer service and/or inside sales experience.
- Clear written and verbal communication and a confident phone manner.
- Strong attention to detail and good time-management across multiple deadlines.
- Numeracy for margins, VAT and tiered pricing.
Nice to Have
- Experience in promotional merchandise, print or apparel decoration.
- Familiarity with branding methods (screen print, foil, transfer, laser, embroidery, digital print, embossing/debossing).
- Basic artwork handling skills in Illustrator, CorelDRAW, Canva or equivalent.
What’s On Offer
Starting salary: £28,000 per annum. 25 days holiday + BH Free Parking
Locations
Account Executive in Chelmsford, Essex employer: Optio Auctus Ltd t/a Auctus Recruitment
Join a dynamic sales team where your contributions directly impact customer satisfaction and business growth. With a starting salary of £28,000, 25 days of holiday plus bank holidays, and free parking, we prioritise employee well-being and work-life balance. Our collaborative culture fosters professional development, ensuring you have the tools and support to excel in your role as an Account Executive in the vibrant promotional merchandise sector.
Contact Details:
Optio Auctus Ltd t/a Auctus Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Chelmsford, Essex
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive at Optio Auctus Ltd t/a Auctus Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Optio Auctus Ltd t/a Auctus Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive in Chelmsford, Essex
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Optio Auctus Ltd t/a Auctus Recruitment:When writing your cover letter, make sure to tailor your message specifically for Optio Auctus Ltd t/a Auctus Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Optio Auctus Ltd t/a Auctus Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Optio Auctus Ltd t/a Auctus Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Optio Auctus Ltd t/a Auctus Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Optio Auctus Ltd t/a Auctus Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
