At a Glance
- Tasks: Support the Tour Management Team with admin tasks and enhance operational efficiency.
- Company: Established travel business in central York with a vibrant team culture.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Flexible work environment with exciting career development opportunities.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 26000 - 26000 € per year.
Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team. Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence.
In this role, you are accountable for:
- The accuracy and timely completion of administration activities.
- A high standard of written and verbal communication with the Tour Manager community.
- Checking and processing of Tour Manager invoices.
- Providing support across the Operations Team with a flexible approach to work activities.
- Support of projects to enhance efficiencies.
The key responsibilities for the role:
- Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution.
- Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events.
- Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System.
- Maintain Tour Manager personal details and files.
- Support with allocation of Meet and Greets at departure locations.
- Assisting with the production of reports.
- Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments.
- Provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities.
- Ordering supplies for Tour Managers.
- Maintain Tour Manager Profile details to appear in Customer Documentation.
- Administration of the Tour Manager Ambassador incentive scheme.
- Administrative support for Tour Manager Visa applications.
- Provide support and advice to Tour Managers whilst on tour.
- Processing tour feedback and ensuring it is cascaded to relevant departments.
- Any other duties that reasonably fall within the remit of the role.
Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday Thursday on site and Fridays from home.
Locations
Tour Management Executive in York, Yorkshire employer: Optimum Recruitment Group Limited
Join a well-established travel business in the heart of York, where you will thrive in a supportive and collaborative work culture. As a Tour Management Executive, you will benefit from a flexible hybrid working model, opportunities for professional growth, and the chance to contribute to a team dedicated to delivering exceptional customer experiences. With a focus on employee development and a commitment to excellence, this company is an excellent employer for those seeking meaningful and rewarding careers in the travel industry.
Contact Detail:
Optimum Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Management Executive in York, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in tour management. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Tour Management Executive, you'll need to communicate effectively. Role-play common interview questions with a friend or family member to boost your confidence and polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Tour Management Executive in York, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tour Management Executive role. Highlight relevant experience and skills that match the job description, especially in administration and communication.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your passion for travel and how your background aligns with our team's needs.
Showcase Your Communication Skills:Since you'll be the first point of contact, it's crucial to demonstrate your written communication skills. Keep your application clear, concise, and professional to make a great impression.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Optimum Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tour Management Executive. Familiarise yourself with the key tasks mentioned in the job description, like administration support and communication with Tour Managers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to showcase your written and verbal skills during the interview. You might want to bring examples of past communications or reports you've produced. Practising how you articulate your thoughts can also help you come across as professional and courteous.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a last-minute change in a Tour Manager's schedule. Think about your past experiences and how they relate to the challenges you might face in this role. Having a few scenarios ready will show that you're proactive and solution-oriented.
✨Demonstrate Flexibility and Team Spirit
This position requires a flexible approach to work activities and collaboration with various teams. Be prepared to discuss times when you've successfully worked in a team or adapted to changing circumstances. Highlighting your ability to support different areas of the Operations Team will show that you're a great fit for their culture.
