At a Glance
- Tasks: Support the Tour Management Team with admin tasks and enhance operational efficiency.
- Company: Established travel business in central York with a vibrant team culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible work environment with exciting career development opportunities.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 26000 - 26000 € per year.
Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team. Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence.
In this role, you are accountable for:
- The accuracy and timely completion of administration activities.
- A high standard of written and verbal communication with the Tour Manager community.
- Checking and processing of Tour Manager invoices.
- Providing support across the Operations Team with a flexible approach to work activities.
- Support of projects to enhance efficiencies.
The key responsibilities for the role:
- Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution.
- Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events.
- Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System.
- Maintain Tour Manager personal details and files.
- Support with allocation of Meet and Greets at departure locations.
- Assisting with the production of reports.
- Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments.
- Provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities.
- Ordering supplies for Tour Managers.
- Maintain Tour Manager Profile details to appear in Customer Documentation.
- Administration of the Tour Manager Ambassador incentive scheme.
- Administrative support for Tour Manager Visa applications.
- Provide support and advice to Tour Managers whilst on tour.
- Processing tour feedback and ensuring it is cascaded to relevant departments.
- Any other duties that reasonably fall within the remit of the role.
Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday Thursday on site and Fridays from home.
Tour Management Executive employer: Optimum Recruitment Group Limited
Join a dynamic and supportive travel business in the heart of York, where your role as a Tour Management Executive will be pivotal in ensuring seamless operations and exceptional customer service. With a strong emphasis on employee growth, a collaborative work culture, and the flexibility of hybrid working, this company offers a rewarding environment for those looking to make a meaningful impact in the travel industry.
Contact Detail:
Optimum Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Management Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in tour management. Use platforms like LinkedIn to connect and engage with them. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their tours and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Tour Management Executive, you'll need to communicate effectively. Try mock interviews with friends or family to get comfortable with articulating your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Tour Management Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tour Management Executive role. Highlight relevant experience and skills that match the job description, especially in administration and communication. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to communicate clearly and effectively. Check for typos and ensure your language is professional yet approachable – just like us at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Optimum Recruitment Group Limited
✨Know the Company Inside Out
Before your interview, do some homework on the travel business. Understand their values, mission, and the types of tours they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Tour Management Executive, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully managed communication in previous roles. Highlight your ability to convey information clearly and courteously, as this is crucial for the role.
✨Be Ready to Discuss Administration Experience
Since the role involves a lot of administrative tasks, be prepared to talk about your experience in this area. Bring specific examples of how you've handled similar responsibilities, like processing invoices or maintaining records, to demonstrate your organisational skills.
✨Demonstrate Flexibility and Team Support
The job requires a flexible approach to work activities. Think of instances where you've adapted to changing circumstances or supported colleagues in different departments. Showing that you're a team player who can handle various tasks will make you stand out.
