At a Glance
- Tasks: Support the Tour Management Team with admin tasks and enhance operational efficiency.
- Company: Established travel business in central York with a vibrant team culture.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Flexible work environment with exciting career development prospects.
- Why this job: Join a dynamic team and help deliver exceptional travel experiences.
- Qualifications: Strong communication skills and a proactive approach to administration.
The predicted salary is between 26000 - 26000 € per year.
Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team. Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence.
In this role, you are accountable for:
- The accuracy and timely completion of administration activities.
- A high standard of written and verbal communication with the Tour Manager community.
- Checking and processing of Tour Manager invoices.
- Providing support across the Operations Team with a flexible approach to work activities.
- Support of projects to enhance efficiencies.
The key responsibilities for the role:
- Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution.
- Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events.
- Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System.
- Maintain Tour Manager personal details and files.
- Support with allocation of Meet and Greets at departure locations.
- Assisting with the production of reports.
- Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments.
- Provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities.
- Ordering supplies for Tour Managers.
- Maintain Tour Manager Profile details to appear in Customer Documentation.
- Administration of the Tour Manager Ambassador incentive scheme.
- Administrative support for Tour Manager Visa applications.
- Provide support and advice to Tour Managers whilst on tour.
- Processing tour feedback and ensuring it is cascaded to relevant departments.
- Any other duties that reasonably fall within the remit of the role.
Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday to Thursday on site and Fridays from home.
Tour Management Executive in Middlesbrough employer: Optimum Recruitment Group Limited
Join a dynamic and supportive travel business in the heart of York, where your role as a Tour Management Executive will be pivotal in ensuring seamless operations and exceptional customer service. With a strong emphasis on employee growth, you will benefit from a collaborative work culture that values communication and teamwork, alongside a competitive salary and flexible hybrid working arrangements. This is an excellent opportunity to develop your skills in a thriving industry while contributing to memorable travel experiences.
Contact Detail:
Optimum Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Management Executive in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about their mission and how you can contribute to the team.
✨Tip Number 3
Practice your communication skills! As a Tour Management Executive, you'll need to be clear and professional. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tour Management Executive in Middlesbrough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Tour Management Executive role. Highlight your relevant experience in administration and communication, as these are key for supporting the Tour Management Team.
Showcase Your Communication Skills:Since you'll be the first point of contact for the Tour Managers, it's essential to demonstrate your written and verbal communication skills. Use clear, professional language in your application to reflect this.
Highlight Your Flexibility:The job requires a flexible approach to work activities, so don’t forget to mention any experiences where you've successfully adapted to changing circumstances or taken on varied tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Optimum Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tour Management Executive. Familiarise yourself with the key tasks mentioned in the job description, like administration support and communication with Tour Managers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to showcase your written and verbal skills during the interview. You might want to bring examples of past communications or reports you've produced. Practising how you articulate your thoughts can also help you come across as professional and courteous.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a difficult Tour Manager or managing multiple tasks at once. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to discuss them in detail.
✨Demonstrate Flexibility and Team Spirit
This role requires a flexible approach to work activities and collaboration with various teams. Be prepared to discuss times when you've worked cross-functionally or adapted to changing priorities. Highlighting your ability to support others and contribute to team success will show you're a great fit for their culture.
