At a Glance
- Tasks: Support the Tour Management Team with admin tasks and enhance operational efficiency.
- Company: Established travel business in central York with a vibrant team culture.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Flexible work environment with exciting career development opportunities.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 26000 - 26000 € per year.
Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team.
Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence.
In this role, you are accountable for:
- The accuracy and timely completion of administration activities.
- A high standard of written and verbal communication with the Tour Manager community.
- Checking and processing of Tour Manager invoices.
- Providing support across the Operations Team with a flexible approach to work activities.
- Support of projects to enhance efficiencies.
The key responsibilities for the role:
- Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution.
- Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events.
- Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System.
- Maintain Tour Manager personal details and files.
- Support with allocation of Meet and Greets at departure locations.
- Assisting with the production of reports.
- Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments.
- Provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities.
- Ordering supplies for Tour Managers.
- Maintain Tour Manager Profile details to appear in Customer Documentation.
- Administration of the Tour Manager Ambassador incentive scheme.
- Administrative support for Tour Manager Visa applications.
- Provide support and advice to Tour Managers whilst on tour.
- Processing tour feedback and ensuring it is cascaded to relevant departments.
- Any other duties that reasonably fall within the remit of the role.
Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday Thursday on site and Fridays from home.
Tour Management Executive in Humber employer: Optimum Recruitment Group Limited
Join a well-established travel business in the heart of York, where you will thrive in a supportive and collaborative work culture. As a Tour Management Executive, you will benefit from a competitive salary, flexible hybrid working arrangements, and opportunities for professional growth within a dynamic team dedicated to delivering exceptional customer experiences. With a focus on employee development and a commitment to excellence, this company is an excellent employer for those seeking a meaningful career in the travel industry.
Contact Detail:
Optimum Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Management Executive in Humber
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in tour management. Attend events, webinars, and even local meet-ups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers or during interviews, be clear and confident. Remember, you're not just applying for a job; you're showcasing how you can help them deliver customer excellence.
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might be asked about how you handle challenges or support teams. Think of examples from your past experiences that highlight your flexibility and problem-solving skills, especially in a busy operations environment.
We think you need these skills to ace Tour Management Executive in Humber
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Tour Management Executive role. Highlight your relevant experience in administration and communication, as these are key for the position. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills:Since this role involves a lot of communication, both written and verbal, be sure to demonstrate your ability in your application. Use clear and professional language, and maybe even include examples of how you've effectively communicated in past roles. We love a good communicator!
Be Detail-Oriented:Attention to detail is crucial for this position, especially when it comes to processing invoices and maintaining records. In your application, mention any experiences where your attention to detail made a difference. We appreciate candidates who can spot the little things!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Optimum Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tour Management Executive. Familiarise yourself with the key tasks mentioned in the job description, like administration support and communication with Tour Managers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to showcase your written and verbal skills during the interview. You might want to bring examples of past experiences where you effectively communicated with teams or clients. This will highlight your ability to maintain professionalism and courtesy, which is crucial for the position.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a last-minute change in a tour or managing multiple tasks at once. Think of examples from your past experiences that demonstrate your problem-solving skills and flexibility, as these are key traits for success in this role.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, upcoming projects, or how they measure success in the role. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
