At a Glance
- Tasks: Support the Tour Management Team with admin tasks and enhance operational efficiency.
- Company: Established travel business in central York with a vibrant team culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible work environment with exciting career development opportunities.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Strong communication skills and a proactive approach to administration.
The predicted salary is between 26000 - 26000 € per year.
Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team. Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence.
Accountability
- The accuracy and timely completion of administration activities.
- A high standard of written and verbal communication with the Tour Manager community.
- Checking and processing of Tour Manager invoices.
- Providing support across the Operations Team with a flexible approach to work activities.
- Support of projects to enhance efficiencies.
The key responsibilities for the role
- Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution.
- Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events.
- Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System.
- Maintain Tour Manager personal details and files.
- Support with allocation of Meet and Greets at departure locations.
- Assisting with the production of reports.
- Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments.
- Provide support to other areas of the Operations Team as required with a cross‑functional and flexible approach to work activities.
- Ordering supplies for Tour Managers.
- Maintain Tour Manager Profile details to appear in Customer Documentation.
- Administration of the Tour Manager Ambassador incentive scheme.
- Administrative support for Tour Manager Visa applications.
- Provide support and advice to Tour Managers whilst on tour.
- Processing tour feedback and ensuring it is cascaded to relevant departments.
- Any other duties that reasonably fall within the remit of the role.
Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday – Thursday on site and Fridays from home.
Tour Management Executive in Harrogate employer: Optimum Recruitment Group Limited
Join a well-established travel business in the heart of York, where you will thrive in a supportive and collaborative work culture. As a Tour Management Executive, you'll enjoy a flexible hybrid working model, opportunities for professional growth, and the chance to contribute to a team dedicated to delivering exceptional customer experiences. With a focus on employee development and a commitment to excellence, this company is an excellent employer for those seeking meaningful and rewarding careers in the travel industry.
Contact Detail:
Optimum Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Management Executive in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in tour management. Attend events, webinars, and even local meet-ups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your organisational and communication skills. Share examples of how you've successfully managed projects or events in the past.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities in tour management.
✨Tip Number 4
Follow up! After interviews or networking events, send a quick thank-you email. It shows professionalism and keeps you on their radar. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Tour Management Executive in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tour Management Executive role. Highlight relevant experience and skills that match the job description, especially in administration and communication.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention specific examples of how you've provided administrative support or improved processes in previous roles.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to communicate clearly and professionally. Check for typos and ensure your tone matches the friendly yet professional vibe of the company.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Optimum Recruitment Group Limited
✨Know the Company Inside Out
Before your interview, do some digging into the travel business you're applying to. Understand their values, mission, and the types of tours they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Tour Management Executive, communication is key. Prepare examples from your past experiences where you've successfully communicated with different teams or handled customer queries. Be ready to demonstrate your verbal and written communication skills during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to tour management. Think about how you would handle administrative challenges or coordinate events. Practising these scenarios can help you articulate your thought process and problem-solving abilities clearly.
✨Highlight Your Flexibility and Team Spirit
This role requires a flexible approach to work activities and collaboration with various departments. Share examples of how you've adapted to changing situations or worked cross-functionally in previous roles. This will show that you can thrive in a dynamic environment.
