Optimum Patient Care is a not-for-profit, social enterprise, working to improve the diagnosis, treatment and management of chronic diseases. We work with primary care practitioners and specialists to produce high quality patient profiles that facilitate improvements care, especially for those with chronic respiratory conditions.
As a Technical Coordinator, you will play a key role in maximising OPC's impact on quality improvement and research within primary care. You will engage with GP practices, supporting their involvement in quality improvement (QI) programs and clinical research, ensuring efficient communication and coordination throughout.
The role is offered on a hybrid basis (3 days in office, 2 days at home) based in our central Norwich or Oakington, Cambridge office.
Key Responsibilities:
- Recruit and coordinate GP sites and ensure regular communication and professional relationships.
- Act as point of contact for our GP sites.
- Record information accurately on the relevant platforms.
- Troubleshoot and support GP sites in extracting data.
- Support the implementation of project documentation
- Liaise with Project Stakeholders
- Support and arrange technical appointments to extract data and to resolve issues with GP sites.
- Contribute to external meetings and ensure timely dissemination of minutes and actions.
- Occasional travel to GP sites to collect and record data.
- Computer Science background
- Proficiency with IT systems including Office 365
- Excellent written and verbal communication skills.
- Strong organisational and time management skills, high attention to detail.
- Ability to work proactively, independently, and as part of a team.
- The ability to develop strong collaborative relationships with stakeholders.
- Enthusiastic and motivated to learn and takes personal responsibility to do so.
- Experience of working in the primary healthcare sector.
- Interest or experience in research activities.
This is a fantastic opportunity to join a dedicated team working to make a real difference in the care and treatment of patients across the UK.
Job Types: Full-time, Permanent
Company pension
Cycle to work scheme
Sick pay
Ability to commute/relocate:
Norwich NR2 4SE: reliably commute or plan to relocate before starting work (required)
Experience:
Computer science: 2 years (required)
Technical Coordinator in Norwich employer: Optimum Patient Care Ltd
Optimum Patient Care Ltd is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of remote work while being part of a dynamic team in Norwich, fostering a balance between professional and personal life. The company is committed to impactful health research, providing meaningful opportunities for those passionate about making a difference in healthcare analytics.
