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- Tasks: Manage client relationships and enhance partnership value in a dynamic marketing tech environment.
- Company: Exciting marketing tech company based in London with a focus on growth and impact.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Make a real difference by advocating for customer needs and enhancing their experience.
- Qualifications: Bachelor's degree and 1-4 years of relevant experience with strong presentation skills.
- Other info: Join a vibrant team and enjoy a collaborative work culture.
The predicted salary is between 36000 - 60000 £ per year.
A marketing tech company in London is seeking an Enterprise Customer Success Manager to manage client relationships and enhance their partnership value. The role involves interacting with various stakeholders, advocating for customer needs, and providing training on the platform.
Ideal candidates will have a Bachelor's degree and 1-4 years of relevant experience, with strong presentation and analytical skills. This is a hybrid position requiring three days in the London office per week.
Strategic Enterprise CSM - Hybrid London, Growth & Impact employer: Optimove
Contact Detail:
Optimove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Enterprise CSM - Hybrid London, Growth & Impact
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for those interviews by practising common questions. We should focus on how our experience aligns with managing client relationships and advocating for customer needs.
✨Tip Number 3
Show off our presentation skills! Create a mini-presentation about how we would enhance partnership value for clients. This could really impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in the role.
We think you need these skills to ace Strategic Enterprise CSM - Hybrid London, Growth & Impact
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about becoming a part of our team and making an impact in customer success!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the job description. We love seeing how your skills can enhance our partnerships and drive value for our clients.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Optimove
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the company's platform and how it benefits clients. Familiarise yourself with their marketing tech solutions and be ready to discuss how you can enhance partnership value for customers.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer success skills. Think about times when you've advocated for customer needs or provided training, and be ready to share these stories during the interview.
✨Engage with Stakeholders
Since this role involves interacting with various stakeholders, practice how you would approach different types of conversations. Be prepared to discuss how you would build relationships and communicate effectively with both clients and internal teams.
✨Present Like a Pro
Strong presentation skills are key for this position. Consider preparing a short presentation on a relevant topic related to customer success or the platform. This will not only demonstrate your skills but also show your enthusiasm for the role.
