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- Tasks: Support a wonderful woman with complex needs in her daily life and community activities.
- Company: CFT Care Ltd, a compassionate provider of high-quality health and social care.
- Benefits: Flexible working options, training, career progression, and a supportive team environment.
- Why this job: Make a real difference in someone's life while building meaningful relationships.
- Qualifications: Compassionate, patient, and reliable individuals who enjoy supporting others.
- Other info: Full training provided, including Positive Behaviour Support and personal care.
The predicted salary is between 24000 - 36000 £ per year.
Location: Clacton on Sea
Shifts: Day shifts + Waking Nights Available
Contract: Full Time/ Part Time
Join My Team as a PBS Support Worker. I am a happy and sociable 58 year old woman living in Clacton and I’m looking for positive, kind, and outgoing Support Workers to join my team and support me to live the life I enjoy. I have Emotionally Unstable Personality Disorder (EUPD), Cerebral Palsy, and Asthma, and I am a wheelchair user. Sometimes I find expressive communication difficult, so I need support workers who are patient, good listeners, and able to communicate calmly and clearly. This is a 1:1 support role where consistency, kindness, and a Positive Behaviour Support (PBS) approach are very important.
Why This Role Is Different
- Build a meaningful and supportive relationship
- Deliver truly person-centred care
- Support someone to enjoy community activities and family connections
- Use Positive Behaviour Support (PBS) approaches in practice
About The Role
As my Support Worker, you will help me live a happy, active and fulfilling life both at home and in the community. I enjoy getting out and about, including:
- Trips into town
- Visiting McDonald’s or the fish and chip shop
- Travelling by train to Southend to visit my family
Your role will involve supporting me with both physical needs and emotional wellbeing, ensuring I feel safe, comfortable, and supported. At times I may present with behaviours of concern, so it is important that you can remain calm, patient, and supportive, using a Positive Behaviour Support approach.
Key Responsibilities
- Delivering Person-Centred Support
- Supporting with personal care and daily routines
- Providing emotional reassurance and companionship
- Supporting communication with patience and understanding
- Supporting a wheelchair user both at home and in the community
- Assisting with manual handling (training provided)
- Ensuring comfort and safety throughout the day
A big part of this role is supporting me to enjoy outings and social activities, including:
- Shopping trips
- Visits to cafés and takeaway restaurants
- Travelling to visit family
- Community activities and days out
At times I may experience emotional distress or behaviours of concern, so you will need to:
- Remain calm and supportive
- Use Positive Behaviour Support strategies
- Follow behaviour support plans
- Help maintain a structured and supportive environment
This Role Is Ideal For Someone Who
- Has a happy and outgoing personality
- Is patient, kind, and emotionally resilient
- Enjoys supporting people to access the community and social activities
- Can remain calm in challenging situations
- Wants to build a consistent, meaningful support relationship
Essential Skills & Qualities
- Compassionate and patient
- Emotionally resilient
- A good listener and communicator
- Reliable and consistent
- Willing to learn and work in a person-centred way
Desirable Experience
- Supporting individuals with learning disabilities or mental health needs
- Experience with Positive Behaviour Support (PBS)
- Supporting wheelchair users
- Experience in health and social care
- NVQ Level 2 or 3 in Health & Social Care
Full UK Driving Licence - desirable
Training and Support
Full training will be provided including:
- Positive Behaviour Support (PBS)
- Personal care training
- Manual handling training
- Ongoing professional development
You will also receive ongoing support from a dedicated management team.
Benefits of Working with CFT Care Ltd
CFT Care Ltd is a compassionate provider of high-quality health and social care, committed to supporting individuals with complex and diverse needs. Benefits include:
- Flexible working options
- Training through the Optimo Learning Academy
- Career progression opportunities
- Supportive team environment
- Employee Assistance Programme (Health Assured)
- Reward Gateway employee benefits platform
- £250 Refer-a-Friend Scheme
Right to Work Requirement
Applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.
Apply Today
If you are kind, reliable, and ready to make a real difference in someone’s life, we would love to hear from you. CFT Care Ltd is an equal opportunities employer, and we welcome applications from all sections of the community.
Support Worker - Complex Needs employer: Optimo Care Group
Contact Detail:
Optimo Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Complex Needs
✨Tip Number 1
Get to know the company culture! Before your interview, check out CFT Care Ltd's website and social media. Understanding their values and mission will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! Since this role requires patience and clear communication, try role-playing with a friend. This will help you feel more confident when discussing how you can support someone with complex needs.
✨Tip Number 3
Show your personality! When you meet the team, let your happy and outgoing nature shine through. They’re looking for someone who can build a meaningful relationship, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and helps keep you on their radar as they make their decision.
We think you need these skills to ace Support Worker - Complex Needs
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. Mention any relevant experience with Positive Behaviour Support or working with individuals with complex needs.
Show Your Compassion: This role is all about kindness and patience. Use your application to demonstrate your compassionate nature and how you’ve supported others in challenging situations. We love hearing about your caring side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Optimo Care Group
✨Know the Individual
Before your interview, take some time to understand the specific needs and preferences of the person you’ll be supporting. Familiarise yourself with Emotionally Unstable Personality Disorder (EUPD) and how it affects communication. This will show your potential employer that you’re genuinely interested in providing person-centred care.
✨Demonstrate Patience and Empathy
During the interview, be prepared to share examples of how you've shown patience and empathy in previous roles. Think about situations where you had to remain calm under pressure or support someone through a challenging time. This is crucial for a role that requires emotional resilience and understanding.
✨Highlight Your Communication Skills
Since clear communication is key in this role, be ready to discuss your communication style. Share how you adapt your approach to meet the needs of individuals who may struggle with expressive communication. This will demonstrate your ability to connect and build meaningful relationships.
✨Show Your Willingness to Learn
Express your eagerness to learn about Positive Behaviour Support (PBS) and any other training that may be provided. Mention any relevant experience you have, but also emphasise your openness to developing new skills. This shows that you’re committed to providing the best support possible.