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For Companies At a Glance
- Tasks: Lead a dedicated team to deliver high-quality, person-centred care in Hastings.
- Company: Join Spectra Care LTD, part of the innovative Optimo Care Group.
- Benefits: Enjoy flexible working, comprehensive training, and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in health and social care management is essential.
- Other info: Be part of a supportive team committed to excellence in care.
The predicted salary is between 43000 - 45000 £ per year.
Location: Hastings
Hours: 37.5 hours per week (in addition to on-call, evenings, weekends and Bank Holidays as required)
Salary: £43,000-45,000 per annum (dependent on experience)
Start Date: Available ASAP
About The Role
We are seeking an experienced and motivated Registered Manager to lead our Hastings Service (Sussex). As Registered Manager, you will have full operational responsibility for the day to day management of the service, leading a large and diverse workforce and ensuring the delivery of safe, effective, and compassionate care that enables people to live as independently as possible.
You will work in partnership with senior leadership, colleagues, and key stakeholders to ensure regulatory compliance, operational excellence, and sustainable service growth.
The Service and Team
- Director
- Registered Manager - This position
- Service Managers
- Team Leaders
- Support Workers
You will be responsible for staffing, quality, compliance, performance management, and service development.
Key Responsibilities
Service Management
- Ensure the delivery of high quality, person centred care that promotes independence, dignity, and choice
- Maintain staffing levels at 110% capacity, identifying recruitment needs and working closely with the Recruitment Team
- Oversee effective matching of care staff to service user needs
- Ensure changes in service users' needs are identified and responded to promptly
- Respond to all new referrals within contractual and organisational timescales
- Maintain strong communication and relationships with commissioners, service users, relatives, and professionals
- Ensure the office is appropriately resourced during office hours and an effective out-of-hours on-call service is in place, including spot checks
- Investigate and respond to complaints and concerns in line with organisational policy
Compliance and Quality
- Register with the Care Quality Commission as Registered Manager and maintain responsibility for regulatory compliance
- Ensure compliance with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and CQC guidance
- Maintain compliance KPIs including supervision, appraisals, training, audits, care planning, and safeguarding
- Ensure safeguarding concerns are reported appropriately and investigations completed as required
- Meet duty of candour requirements and submit all CQC notifications within required timescales
- Lead on health and safety, including monthly audits and risk reduction actions
Growth and Performance
- Ensure care hours are delivered in line with budget and commissioned targets
- Assess and accept referrals where appropriate capacity exists
- Complete weekly and monthly operational performance data and develop action plans where required
- Identify opportunities to grow and develop services
- Participate in service improvement projects and promotional activities, including marketing and media engagement
Team Management and Leadership
- Uphold the organisation's vision, values, and behaviour framework
- Lead, motivate, and develop staff across all levels
- Oversee recruitment, onboarding, supervision, appraisals, training, and absence management
- Ensure staff are trained and supported to meet their role responsibilities
- Promote effective communication across a large, dispersed workforce
- Provide advice, guidance, and support to staff as required
Person Specification
Essential Experience And Knowledge
- Minimum of 2 years' experience within a health and social care setting
- At least 2 years' experience in an operational management role
- Experience of supported living and domiciliary care services
- Proven experience managing and developing effective teams
- Strong understanding of current legal and regulatory frameworks
Skills And Abilities
- Excellent communication and leadership skills
- Strong organisational and prioritisation skills
- Ability to manage performance, motivate others, and meet deadlines
- Ability to respond effectively to emergencies and work under pressure
- IT literate with strong reporting and documentation skills
- Commitment to equality, diversity, and inclusive working practices
- Positive, flexible approach to change
Qualifications And Other Requirements
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards
- Willingness to register with the CQC as Registered Manager
- Flexible approach to working hours, including participation in an on-call rota
- Full UK driving licence and access to own vehicle
- Enhanced DBS clearance
Benefits Of Working With Spectra Care LTD
- Flexible Working: Full-time, permanent contracts with flexibility to support work-life balance
- Comprehensive Training: Access to the Optimo Learning Academy with ongoing training and development
- Career Progression: Opportunities for career advancement within a growing organisation
- Supportive Team Environment: A friendly and supportive team committed to delivering the highest standards of care
- Employee Assistance Programme: Health Assured EAP providing professional support whenever life throws challenges your way
- Reward Gateway: Recognition, rewards, and access to a wide range of non-salary benefits
Registered Manager in Saint Leonards-on-Sea employer: Optimo Care Group
Contact Detail:
Optimo Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager in Saint Leonards-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings at Spectra Care or similar organisations.
✨Tip Number 2
Prepare for interviews by researching Spectra Care's values and services. Think about how your experience aligns with their mission of providing high-quality, person-centred care. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and compliance in health and social care. We all know that confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Spectra Care.
We think you need these skills to ace Registered Manager in Saint Leonards-on-Sea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Registered Manager role. Highlight your relevant experience in health and social care, especially in operational management, to show us you’re the perfect fit!
Showcase Your Leadership Skills: We want to see how you’ve led teams in the past! Share specific examples of how you've motivated staff and managed performance. This will help us understand your leadership style and how it aligns with our values.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Optimo Care Group
✨Know Your Stuff
Make sure you’re well-versed in the Health & Social Care Act and CQC guidelines. Brush up on your knowledge of person-centred care and how to promote independence, dignity, and choice for service users. This will show that you’re not just familiar with the role but also passionate about delivering high-quality care.
✨Showcase Your Leadership Skills
As a Registered Manager, you’ll be leading a diverse team. Prepare examples of how you’ve successfully managed teams in the past, focusing on motivation, training, and performance management. Highlight any specific challenges you faced and how you overcame them to ensure effective service delivery.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling complaints or responding to emergencies. Think through your approach to these scenarios beforehand, demonstrating your problem-solving skills and ability to remain calm under pressure. This will help the interviewers see how you’d handle the day-to-day challenges of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future growth opportunities. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career goals. Plus, it’s a great way to engage with the interviewers and leave a lasting impression.