Deputy Service Manager

Deputy Service Manager

Full-Time 30000 - 30000 £ / year (est.) No home office possible
Optimo Care Group

At a Glance

  • Tasks: Lead a team to provide high-quality, person-centred support and ensure compliance.
  • Company: Stepping-Stones-Services, dedicated to making a difference in people's lives.
  • Benefits: Competitive pay, full-time hours, and opportunities for career advancement.
  • Other info: Join a supportive team and make a real impact in your community.
  • Why this job: Be a key player in enhancing the quality of life for individuals in need.
  • Qualifications: Experience in leadership and management within care services is essential.

The predicted salary is between 30000 - 30000 £ per year.

The Deputy Service Manager is the operational lead within the service, working directly under and alongside the Service Manager to ensure full regulatory compliance, high-quality person-centred support, and effective team performance. The role is accountable for the day-to-day management, governance, and quality assurance of the service. The Deputy Service Manager acts as the Service Manager in their absence and is responsible for ensuring that:

  • CQC compliance standards are met and maintained
  • Documentation and care records are audit-ready at all times
  • Staff are supervised, competent and performance managed
  • Incidents, safeguarding and risk are robustly reported
  • Quality of life outcomes for supported individuals are actively promoted and evidenced

This is a leadership and management role, not a senior support worker position.

Deputy Service Manager employer: Optimo Care Group

Stepping-Stones-Services is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to person-centred support, employees benefit from a collaborative work culture that fosters growth and innovation. Located in a supportive community, the company offers competitive pay, comprehensive training, and opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment in the care sector.
Optimo Care Group

Contact Detail:

Optimo Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Service Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in areas like regulatory compliance and person-centred support.

✨Tip Number 3

Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams or improved service quality. Highlighting your ability to lead will set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're genuinely interested in joining our team at Stepping-Stones-Services.

We think you need these skills to ace Deputy Service Manager

Leadership Skills
Regulatory Compliance
Quality Assurance
Team Management
Performance Management
Incident Reporting
Safeguarding
Risk Management
Person-Centred Support
Documentation Management
Audit Readiness
Communication Skills
Problem-Solving Skills
Empathy

Some tips for your application 🫡

Show Your Leadership Skills: In your application, make sure to highlight any leadership experience you have. We want to see how you've managed teams or projects in the past, as this role is all about guiding others and ensuring high-quality support.

Be Person-Centred: Since the role focuses on person-centred support, share examples of how you've put individuals at the heart of your work. We love to see how you’ve made a positive impact on people's lives!

Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with both staff and service users, so a touch of warmth in your writing can go a long way.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Optimo Care Group

✨Know Your Stuff

Make sure you understand the key responsibilities of a Deputy Service Manager. Brush up on CQC compliance standards and be ready to discuss how you would ensure high-quality person-centred support.

✨Show Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you’ve supervised staff and ensured their performance was up to scratch.

✨Be Ready for Scenario Questions

Expect questions about handling incidents, safeguarding, and risk management. Think of specific situations where you’ve had to report or manage these issues and how you approached them.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about their approach to quality assurance and how they promote the quality of life outcomes for supported individuals.

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