At a Glance
- Tasks: Coordinate care packages and manage staff rotas to ensure high-quality care delivery.
- Company: Choices Homecare, part of Optimo Care Group, dedicated to person-centred care.
- Benefits: Salary of £28,000, comprehensive training, career progression, and paid birthday leave.
- Other info: Join a supportive team with excellent growth opportunities and flexible working.
- Why this job: Make a meaningful difference in people's lives while developing your career in care.
- Qualifications: Experience in domiciliary care coordination and strong organisational skills required.
The predicted salary is between 28000 - 28000 £ per year.
We are looking for an organised, compassionate, and proactive Care Coordinator to join our domiciliary care team in our Bolton and Bury Office.
About the Role
This role plays a key part in ensuring the effective delivery of safe, responsive, and person centred care services across the local community. As Care Coordinator, you will be responsible for managing care packages, coordinating staff rotas, supporting care workers, and maintaining compliance with CQC standards and company policies. You will work closely with service users, families, care staff, local authorities, and healthcare professionals to ensure excellent outcomes and continuity of care. This is an ideal opportunity for someone with previous experience in domiciliary care coordination who thrives in a fast paced environment and is passionate about delivering high-quality care services.
Key Responsibilities
- Coordinate and manage care packages to ensure safe and effective service delivery
- Produce and maintain accurate staff rotas using electronic rostering systems
- Allocate care workers based on service user needs, preferences, and compatibility
- Ensure all care visits are covered, including providing emergency cover where required
- Complete care assessments, risk assessments, and care plan reviews
- Carry out spot checks, staff supervisions, and annual appraisals
- Liaise with Local Authorities, healthcare professionals, service users, and families
- Monitor Electronic Call Monitoring systems and respond to operational issues promptly
- Support the onboarding, induction, and development of new care staff
- Maintain accurate records and ensure compliance with CQC standards and company policies
- On Call responsibilities
About You
We are looking for someone who is highly organised, approachable, and able to manage multiple priorities effectively. You will have experience working within domiciliary care and understand the importance of delivering high quality, person centred support. You will be confident communicating with a range of stakeholders, capable of working independently, and able to support and motivate a team in a busy and rewarding environment. A flexible and proactive approach is essential, along with a commitment to maintaining excellent standards of care and compliance.
Participation in an on-call rota is required. Enhanced DBS check required. This is an on site role based in Bolton, Greater Manchester. Flexibility may occasionally be required to meet operational needs.
Essential Experience
- Experience within domiciliary care or a similar care coordination role
- Experience managing staff rotas and coordinating care delivery
- Knowledge of CQC regulations and compliance requirements
- Experience completing care assessments and reviews
- Experience supervising or supporting care staff
- NVQ Level 3 or 4 in Health & Social Care (or willingness to work towards)
- Full UK driving licence and access to a vehicle
Desirable
- A1 Assessor Award
- Experience using Electronic Call Monitoring systems
- Previous experience participating in an on call rota
Skills
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Ability to prioritise workload and work under pressure
- Competent IT skills and confidence using care management systems
- Problem solving and decision making skills
- Ability to work independently and collaboratively
Why Join Choices Homecare?
Choices Homecare, part of Optimo Care Group, is a specialist provider of high quality domiciliary care services, supporting individuals to live independently and safely within their own homes. We are committed to delivering person centred care through a compassionate and highly trained workforce, while maintaining the highest standards of quality, compliance, and professionalism. As part of a growing organisation, we offer excellent opportunities for career progression, continuous learning through the Optimo Learning Academy, and a supportive working environment where every team member can make a meaningful difference every day.
Salary of £28,000 per annum
- Full-time position – 40 hours per week (9am–5pm)
- Comprehensive Training – Access to the Optimo Learning Academy for ongoing development and support
- Career Progression – Opportunities within our growing organisation
- Supportive Team Environment – Join a friendly and collaborative team
- Employee Assistance Programme – 24/7 professional support via Health Assured
- Reward Gateway – Access to retail discounts and recognition benefits
- £500 Refer a Friend Scheme
- Paid Birthday Leave – An additional paid day off for your birthday!
Care Coordinator in Bolton employer: Optimo Care Group
CFT Care LTD is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering high-quality, person-centred care, team members benefit from comprehensive training and development opportunities, alongside a competitive salary and flexible working arrangements. Located in a vibrant region, employees enjoy the satisfaction of making a meaningful impact in their community while being part of a dedicated and compassionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Bolton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Optimo Care Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Optimo Care Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Optimo Care Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Coordinator in Bolton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Optimo Care Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Optimo Care Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Optimo Care Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Optimo Care Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Optimo Care Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Optimo Care Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
