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- Tasks: Lead a team to deliver high-quality care for individuals with complex needs.
- Company: Optimo Care Group, dedicated to compassionate and specialist care services.
- Benefits: Competitive salary, full-time permanent role, and opportunities for professional growth.
- Other info: Join a supportive community focused on person-centred care and independence.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in complex care management and strong leadership skills.
The predicted salary is between 35000 - 35000 £ per year.
Location: Rotherham
Salary: £35,000 per annum
Contract: Full-time, Permanent
Organisation: Optimo Care Group
About Us
Stepping Stones Services, part of Optimo Care Group, provides high quality supported living and complex care services to adults with learning disabilities, autism, mental health needs, and complex physical or behavioural support needs. Our services focus on person-centred care, independence, and positive outcomes, ensuring the people we support live meaningful lives within their communities. With over 1,500 colleagues across England, Optimo Care Group is committed to delivering safe, compassionate, and specialist care services.
About the Role
We are seeking an experienced Service Manager – Complex Care to lead our Rotherham supported living service supporting individuals with complex care needs. You will oversee the safe, effective delivery of high quality care, ensuring services meet CQC standards, while supporting individuals with complex physical, behavioural, or health related needs to live as independently as possible. Reporting to the Registered Manager, you will lead day to day operations, staff development, compliance, and quality assurance across the service. This role is ideal for a strong leader with experience in complex care environments who can manage a multidisciplinary team and drive high standards of care delivery.
Key Responsibilities
- Lead the operational delivery of complex care supported living services, ensuring safe, person-centred care tailored to individual needs.
- Support individuals with complex behavioural, physical, or health needs, promoting independence and quality of life.
- Maintain safe staffing levels and ensure staff are trained in specialist care practices, including behaviour support and complex care needs.
- Build strong relationships with service users, families, healthcare professionals, and local authorities.
- Oversee assessments, referrals, and care planning, ensuring support packages meet complex needs effectively.
- Maintain strong visibility within the service and participate in the on‑call rota.
Service Manager employer: Optimo Care Group Ltd
Contact Detail:
Optimo Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what person-centred care means to them and be ready to share how your experience aligns with their mission. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved care delivery in previous roles. We love candidates who can demonstrate their ability to drive high standards in complex care environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Optimo Care Group.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your experience in complex care environments and any leadership roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting individuals with complex needs. Share specific examples of how you've made a difference in previous roles, and let your personality come through.
Showcase Your Leadership Skills: As a Service Manager, strong leadership is key. In your application, emphasise your ability to manage teams and drive high standards of care delivery. We want to know how you inspire and support your colleagues to achieve their best!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Optimo Care Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of complex care services. Familiarise yourself with person-centred care principles and CQC standards. This will show that you're not just interested in the role but also passionate about delivering high-quality care.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to lead a multidisciplinary team. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved service delivery. Highlighting these skills will demonstrate your capability to drive high standards of care.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask questions about their approach to care and share your thoughts on fostering relationships with service users and families. This will show that you value collaboration and communication in your leadership style.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in complex care situations. Think through potential challenges you might face in the role and how you would address them. This preparation will help you respond confidently and effectively during the interview.