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- Tasks: Lead mental health supported living services, ensuring safe and person-centred care.
- Company: Unfold Support, a specialist provider for adults with complex mental health needs.
- Benefits: Competitive salary, ongoing training, career progression, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in mental health services and strong leadership skills required.
- Other info: Join a supportive team culture focused on professional development.
The predicted salary is between 28000 - 42000 £ per year.
Location: Rochdale (and surrounding areas in Greater Manchester)
Salary: £35,000 per annum
Contract: Full-time, Permanent
Organisation: Unfold Support
About Us
Unfold Support provides specialist supported living services for adults with complex mental health needs, including individuals who may present with challenging behaviour, emotional dysregulation, and risks relating to self-harm or safeguarding. Our approach is trauma informed, person centred, and recovery focused, supporting individuals to develop independence, stability, and improved wellbeing while living safely within the community.
About the Role
We are seeking an experienced Mental Health Service Manager to lead our supported living services in and around the Rochdale area, supporting individuals with complex mental health needs and behaviours that challenge services. You will be responsible for ensuring the safe, therapeutic, and high quality delivery of care, leading a team supporting individuals who may experience mental health crises, self harming behaviours, safeguarding risks, and complex emotional or behavioural needs. Reporting to the Registered Manager, you will oversee day to day service operations, safeguarding oversight, staff leadership, and compliance with CQC standards. This role requires a confident leader with strong experience in mental health services, risk management, and safeguarding practices.
Key Responsibilities
- Lead the operational delivery of mental health supported living services, ensuring safe, person-centred and recovery focused care.
- Support individuals experiencing complex mental health needs, emotional distress, and behaviours that challenge, including managing risks associated with self harm or crisis situations.
- Ensure robust risk management strategies and care plans are implemented and regularly reviewed.
- Maintain appropriate staffing levels and ensure staff are trained in mental health support, de-escalation, trauma informed practice, and safeguarding.
- Build strong relationships with service users, families, NHS mental health teams, local authorities, and community partners.
- Oversee referrals, assessments, and support planning, ensuring individuals receive the appropriate level of support.
- Participate in the on call rota and provide leadership during incidents or crisis situations.
Safeguarding & Risk Management
- Lead and oversee safeguarding investigations and reporting, ensuring compliance with local authority safeguarding procedures.
- Manage incidents involving self harm, high risk behaviours, or safeguarding concerns, ensuring appropriate responses and learning outcomes.
- Ensure staff follow robust risk management, incident reporting, and escalation processes.
- Promote a culture of safety, accountability, and reflective practice.
Compliance & Quality Assurance
- Ensure full compliance with CQC regulations, safeguarding legislation, and mental health best practice standards.
- Maintain accurate care documentation, incident reports, and quality assurance audits.
- Monitor service performance and implement improvements to maintain high quality service delivery.
Leadership & Team Development
- Provide leadership, supervision, and support to team leaders and support staff working with individuals with complex mental health needs.
- Ensure staff receive appropriate training in mental health support, behaviour management, and safeguarding practices.
- Foster a supportive team culture that promotes professional development, resilience, and reflective practice.
- Lead by example, promoting compassionate, trauma-informed care.
Operational & Service Development
- Monitor service performance against KPIs, budgets, and quality standards.
- Identify opportunities to improve service delivery and outcomes for individuals with complex mental health needs.
- Maintain effective relationships with commissioners, healthcare professionals, and local authorities.
Essential Requirements
- Proven experience as a Service Manager or Deputy Manager within mental health or supported living services.
- Strong knowledge of CQC regulations, safeguarding procedures, and mental health best practice.
- Experience supporting individuals with complex mental health needs, behaviours that challenge, or risks related to self-harm.
- Demonstrable experience managing safeguarding concerns and high risk incidents.
- Excellent leadership, organisational, and communication skills.
- Level 3 Diploma/NVQ in Leadership for Health & Social Care (or equivalent).
- Flexible approach to working hours, including participation in on call duties.
- Full UK driving licence and access to a vehicle.
What We Offer
- Salary: £35,000 per annum
- Training & Development: Ongoing learning and development opportunities
- Career Progression: Opportunities to develop within a growing organisation
- Supportive Environment: A collaborative and values-driven team culture
- Employee Benefits: Employee Assistance Programme via Wellbeing Matters, Reward Gateway retail discounts platform, £500 Refer-a-Friend Scheme
Mental Health Service Manager in Rochdale employer: Optimo Care Group Ltd
Contact Detail:
Optimo Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Service Manager in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Prepare for interviews by researching Unfold Support and understanding their approach to care. Be ready to discuss how your experience aligns with their values and how you can contribute to their mission of supporting individuals with complex mental health needs.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or handled crisis situations in the past. This will demonstrate your capability to lead effectively in a challenging environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Unfold Support.
We think you need these skills to ace Mental Health Service Manager in Rochdale
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in mental health services. We want to see how your skills align with the role of Mental Health Service Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Service Manager, strong leadership is key. Use your application to demonstrate your experience in leading teams and managing complex situations. We’re looking for examples that show how you’ve successfully supported staff and service users alike.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your qualifications and experiences without overcomplicating things!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Optimo Care Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health services, especially around complex needs and safeguarding. Familiarise yourself with CQC regulations and be ready to discuss how you've implemented these in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully led a team through challenging situations or managed crises. This will demonstrate your capability to lead effectively in the role.
✨Emphasise Person-Centred Care
Be ready to talk about your approach to person-centred care. Share specific instances where you've tailored support to meet individual needs, showing that you understand the importance of recovery-focused practices.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to mental health support and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.