At a Glance
- Tasks: Lead a team to provide exceptional care for individuals with complex health needs.
- Company: CFT Care LTD, dedicated to promoting independence and dignity for those we support.
- Benefits: Flexible working, comprehensive training, career progression, and employee support programmes.
- Other info: Join a supportive team committed to high standards of care and personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care, strong leadership skills, and a passion for person-centred support.
The predicted salary is between 30000 - 40000 £ per year.
About Us: At CFT Care LTD, we are dedicated to providing exceptional care and support to individuals with complex health needs. We specialise in supporting individuals with a range of needs, including learning disabilities, mental health conditions, physical disabilities, complex behaviours that challenge, and those who require a high level of support and personal care. Our mission is to promote independence, individuality, and dignity for those we support, ensuring they can live healthy, happy lives and fully access their community.
Role Overview: We are currently seeking a compassionate, proactive, and experienced Service Manager to join our team. This pivotal role involves managing and overseeing support workers who assist individuals within their own homes. As a Service Manager, you will play an integral part in providing leadership and support to a team of dedicated staff, helping them to deliver person‑centred care to individuals with complex needs. The role requires a strong focus on maintaining high standards of care, promoting healthy relationships, and ensuring the individuals we support can live independently and access the community. This role reports directly to the Operations Manager/Registered Manager.
Key Responsibilities:
- Managing and Supervising Support Workers: Oversee a team of support workers to ensure high‑quality care and support is provided.
- Individual Care Plans: Regularly update and review care plans, ensuring they remain person‑centred and appropriate to the needs of the individuals we support.
- Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals.
- Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met.
- Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals.
- Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs.
- Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team.
- Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service.
- Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment.
- Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families.
- Communication: Maintain clear and effective communication with both the team and external stakeholders.
- Driving Essential: Must be able to drive; CFT Services currently cover Colchester, Great Holland, Walton‑on‑the‑Naze, Clacton, Ipswich and more.
Desired Skills and Qualifications:
- Experience: Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs.
- Leadership: Strong leadership and management skills with the ability to motivate and inspire a team.
- Person‑Centred Approach: A passion for supporting individuals to live fulfilling, independent lives.
- Knowledge of Safeguarding and DOLS: In‑depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS.
- Risk Assessment and Care Planning: Ability to conduct risk assessments and update care plans effectively.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds.
- Compliance Knowledge: Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance.
- Organisational Skills: Strong organisational skills and the ability to manage multiple tasks efficiently.
- Problem Solving: Ability to work proactively and creatively to resolve challenges.
- Previous Experience of PBS: We are seeking candidates with experience in Positive Behaviour Support (PBS) and NAPPI (Non‑Abusive Psychological and Physical Intervention) training (preferred).
- Understanding of Complex Care and support.
Benefits of Working with CFT Care LTD:
- Flexible Working: Full‑time, permanent contracts with flexibility to support a healthy work‑life balance.
- Comprehensive Training: Access to the Optimo Learning Academy, with ongoing training and development to help you grow within your role and the company.
- Career Progression: Opportunities for career advancement within our growing organisation.
- Supportive Team Environment: Be part of a friendly and supportive team committed to delivering the highest standard of care.
- Employee Assistance Programme (EAP): Access to Health Assured, providing professional support whenever you need it, because your wellbeing matters.
- Reward Gateway: A reward and recognition platform offering discounts on everyday spending, colleague recognition, and celebration of key milestones.
- £500 Refer‑a‑Friend Scheme: Receive £250 on your start date and £250 upon successful completion of your probation period.
- Funded DBS Check: If you require a new DBS check, the cost will be covered by the company.
- Paid Pre‑Employment Training: All pre‑employment training is paid, with payment issued after you successfully commence your role.
If you are passionate about making a difference in the lives of individuals with complex needs and want to lead a team that shares this commitment, we would love to hear from you.
Service Manager in Little Clacton employer: Optimo Care Group Ltd
CFT Care LTD is an exceptional employer dedicated to fostering a supportive and inclusive work environment for those passionate about making a difference in the lives of individuals with complex health needs. With flexible working arrangements, comprehensive training through the Optimo Learning Academy, and clear pathways for career progression, employees are empowered to grow both personally and professionally. Our commitment to employee wellbeing is further enhanced by our Employee Assistance Programme and a rewarding recognition platform, making CFT Care LTD a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Little Clacton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Optimo Care Group Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Optimo Care Group Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Optimo Care Group Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Optimo Care Group Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Little Clacton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Optimo Care Group Ltd:Before hitting send, make sure to tailor your application specifically to Optimo Care Group Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Optimo Care Group Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
