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- Tasks: Support individuals with complex needs, promoting independence and stability.
- Company: CFT Care Ltd, part of the Optimo Care Group, dedicated to meaningful support.
- Benefits: Full training, career progression, flexible shifts, and employee support programmes.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in complex care environments and strong communication skills.
- Other info: Join a supportive team focused on high-quality, person-centred care.
The predicted salary is between 24000 - 36000 £ per year.
Complex Care Support Worker – Behaviour Support
Location: Colchester
Shifts: 12-hour day shifts or waking nights
Contract: Full Time/ Part Time/ Bank Available. Rolling rotas in place.
Experienced Support Workers Wanted – Complex Needs & Behaviour Support
CFT Care Ltd, part of the Optimo Care Group, is recruiting experienced Complex Care Support Workers to join our specialist team in Colchester. This is not a standard care role. We are looking for confident, resilient and experienced staff who are comfortable supporting individuals with complex behavioural needs, learning disabilities, autism, and mental health conditions. Many of the individuals we support may lack capacity to make safe decisions, may struggle with emotional regulation, and may display behaviours that challenge services. Your role will be to provide consistent, structured, person‑centred support that promotes stability, safety, and independence.
This role is ideal for support workers who have experience in:
- Complex supported living
- Behaviour support services
- Mental health or forensic services
- Autism specialist services
- Learning disability services
What You’ll Be Doing
Supporting Complex Needs
You will support individuals with learning disabilities, autism, and mental health needs who require high levels of structured support. This includes:
- Supporting individuals who may display behaviours that challenge
- Recognising behavioural triggers and using proactive de‑escalation strategies
- Implementing Positive Behaviour Support (PBS) plans
- Maintaining a calm, structured and therapeutic environment
Person‑Centred Support
You will provide high quality, person‑centred support that focuses on:
- Promoting independence
- Maintaining dignity and respect
- Supporting individuals who may lack capacity
- Encouraging positive routines and stability
Daily Living Support
Supporting individuals with:
- Personal care
- Medication administration
- Meal preparation
- Household tasks
- Budgeting and life skills
Community & Social Inclusion
You will support individuals to safely access the community including:
- Activities and hobbies
- Appointments
- Social engagement
- Health services when required
Essential Experience (Applicants Without This May Not Be Considered)
To ensure safe support for the individuals we work with, applicants must have experience in complex care environments. You must have experience supporting individuals with at least one of the following:
- Learning Disabilities
- Autism Spectrum Conditions
- Mental Health Needs
- Behaviours that Challenge
- Individuals who lack capacity
You should also demonstrate:
- Confidence working in highly complex support environments
- Ability to remain calm and professional during challenging situations
- Strong understanding of person‑centred care
- Good communication and teamwork skills
- Ability to follow care plans, risk assessments, and behaviour support plans
- Experience with Positive Behaviour Support (PBS)
Desirable Skills
These are highly beneficial but not essential:
- Knowledge of trauma‑informed care
- NVQ Level 2 or 3 in Health & Social Care
- Experience supporting individuals with complex behavioural needs
- Full UK Driving Licence
What We Offer
Joining CFT Care Ltd means becoming part of a supportive and professional team that values staff and invests in their development. Benefits include:
- Full specialist training including behaviour support
- Ongoing professional development
- Career progression opportunities
- Supportive management and clinical oversight
- Employee Assistance Programme
- Reward Gateway benefits platform
- £250 Refer-a‑Friend Scheme
- Flexible shift patterns
Why Work With Us?
At CFT Care Ltd, we specialise in supporting individuals with complex needs who require skilled, consistent support to live meaningful lives. Our teams focus on:
- Stability
- Positive behaviour support
- Long‑term outcomes
- High quality person‑centred care
If you are an experienced support worker looking for a rewarding role where your skills genuinely make a difference, we would love to hear from you.
Please note: We are unable to offer visa sponsorship, therefore applicants must already hold the right to work in the UK.
Support Worker - Complex Care in Colchester employer: Optimo Care Group Ltd
Contact Detail:
Optimo Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Complex Care in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex care support. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re always on the lookout for passionate support workers who are ready to make a difference in the lives of those with complex needs.
We think you need these skills to ace Support Worker - Complex Care in Colchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with complex care and behaviour support. We want to see how your skills match what we're looking for, so don’t hold back on showcasing your relevant experience!
Showcase Your Skills: When filling out your application, emphasise your ability to handle challenging situations calmly and professionally. We value strong communication and teamwork skills, so let us know how you've used these in your previous roles.
Be Person-Centred: Remember, this role is all about providing person-centred support. Share examples of how you've promoted independence and dignity for individuals in your care. We love hearing about your approach to supporting those with complex needs!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Optimo Care Group Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of complex care and behaviour support. Familiarise yourself with key concepts like Positive Behaviour Support (PBS) and person-centred care. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Experience
Be ready to share specific examples from your past roles where you've successfully supported individuals with complex needs. Highlight situations where you recognised behavioural triggers or implemented de-escalation strategies. This will demonstrate your hands-on experience and problem-solving skills.
✨Stay Calm and Collected
Given the nature of the role, it's crucial to convey your ability to remain calm under pressure. During the interview, if faced with challenging questions, take a moment to think before responding. This will reflect your professional demeanour and readiness for the job.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, and the specific challenges faced in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.