At a Glance
- Tasks: Provide compassionate support for individuals with mental health and complex care needs.
- Company: Stepping Stones Services, a trusted provider of personalised care.
- Benefits: Flexible working hours, comprehensive training, and career progression opportunities.
- Other info: Join a supportive team dedicated to high-quality care.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Caring attitude, strong communication skills, and experience in mental health preferred.
The predicted salary is between 20250 - 24750 £ per year.
About the Role
At Stepping Stones Services, we are proud to deliver high quality, outcome focused support. We work closely with local authorities, healthcare professionals, and families to provide personalised care across supported living, mental health, and complex care services. This role has a strong focus on supporting individuals with both mental health needs and complex care requirements. You may be supporting individuals with Emotionally Unstable Personality Disorder (EUPD), Non‑Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar Disorder, alongside other complex needs.
Your role will involve providing consistent, emotionally attuned support, helping those we support to manage distress, regulate emotions, and maintain their wellbeing in a safe, structured, and compassionate way. You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.
Our PRIDE Values
- Person‑Centred – Putting the individual at the heart of all decisions
- Responsive – Delivering well‑planned, flexible, and effective support
- Innovative – Continuously learning and improving our practice
- Delight – Going the extra mile to positively impact lives
- Engagement – Encouraging involvement, choice, and meaningful relationships
About Us
Stepping Stones Services is a trusted and compassionate provider supporting individuals with mental health needs, learning disabilities, autism, physical disabilities, and complex care requirements within their own homes.
Key Responsibilities
- Providing mental health support: Offer consistent emotional support, reassurance, and structure to help manage distress, anxiety, and emotional dysregulation
- Supporting independent living: Encourage and assist with daily living skills such as meal preparation, budgeting, personal care, and routines
- Medication support: Administer medication in line with care plans and medication protocols
- Positive behaviour support: Follow PBS strategies and risk management plans to maintain safety and promote wellbeing
- Maintaining a safe home environment: Support the individual to keep their home clean, organised, and accessible
- Community engagement: Encourage and support access to the community, social activities, appointments, and hobbies
- Promoting healthy relationships: Support positive connections with family, professionals, and the wider community
- Supporting outside the home: Accompany the individual to appointments, hospital visits, holidays, or other required outings
- Person‑centred care: Respect individual choices, preferences, and dignity at all times
- Reporting and communication: Provide regular updates to the Service Manager and ensure care plans and risk assessments are followed accurately
Role Details
- Role Type: Full Time (with Part Time and Bank work available)
- Hours: 16–48 hours per week
- Shift Patterns: Days, Sleeps, and Waking Nights available – all on a rolling rota Mon - Sun
- Location: Rotherham
Desired Skills and Qualifications
- A caring, patient, and compassionate approach, particularly in supporting mental health and complex care needs
- Strong communication and emotional awareness skills
- Experience in mental health or complex care (desirable)
- Understanding of person‑centred and trauma‑informed care
- Ability to work both independently and as part of a supportive team
- Flexibility to support individuals in and outside of the home
- NVQ Level 2 or 3 in Health & Social Care (desirable)
- Full UK driving licence preferred
Benefits of Working with Stepping Stones Services
- Flexible Working: Full‑time, permanent contracts and rolling rotas to support work/life balance
- Comprehensive Training: Ongoing mental health and specialist training, including PBS support
- Career Progression: Opportunities to develop and progress within a growing organisation
- Supportive Team Culture: A welcoming and experienced team focused on high‑quality care
- Employee Assistance Programme: Free, confidential wellbeing support
- Reward & Recognition Benefits: £500 Refer‑a‑Friend Scheme
Support Worker - Complex Care and Mental Health in Rotherham employer: Optimo Care Group Ltd
Stepping Stones Services is an exceptional employer dedicated to providing high-quality, person-centred support for individuals with complex care and mental health needs. Located in Rotherham, we offer a flexible working environment, comprehensive training, and ample opportunities for career progression within a supportive team culture that prioritises employee wellbeing and recognition. Join us to make a meaningful impact in the lives of those we support while enjoying a rewarding and fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Complex Care and Mental Health in Rotherham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Optimo Care Group Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Optimo Care Group Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Optimo Care Group Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Optimo Care Group Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Complex Care and Mental Health in Rotherham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Optimo Care Group Ltd:Before hitting send, make sure to tailor your application specifically to Optimo Care Group Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Optimo Care Group Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
