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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional onboarding experiences for clients across EMEA.
- Company: Join a forward-thinking software company focused on customer success and innovation.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by driving customer satisfaction and leading a high-performing team.
- Qualifications: 7+ years in project management with strong leadership and communication skills.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Introduction
Manage global onboarding engagement managers
Job Responsibilities
Lead & develop the EMEA EM team (≈80%)
Engage directly with customers, leading onboardings (≈20%)
Cross-functional & regional collaboration
Knowledge and Experience
Education
Associate\’s degree w/ experience or BS w/o experience
Competencies
Delegating ResponsibilityPrioritizing and Organizing WorkResolving ConflictTeachingWorking with Financial Information
Manager, Engagement Management employer: Optimizely
Contact Detail:
Optimizely Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Engagement Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could get your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Manager, Engagement Management role. Keep it concise but impactful—show them why you’re the one they need on their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Manager, Engagement Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in project management and team leadership, especially in SaaS/PaaS environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team's success. Be sure to mention any relevant experience with customer engagement and onboarding.
Showcase Your Communication Skills: Since this role involves engaging with customers and cross-functional teams, make sure your written application reflects your ability to communicate clearly and effectively. We love candidates who can translate complex ideas into simple terms!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Optimizely
✨Know Your Team and Their Needs
Before the interview, take some time to research the current team dynamics and challenges they might be facing. Understanding how to lead and develop a high-performing team is crucial for this role, so think about how you can demonstrate your experience in coaching and performance management.
✨Showcase Your Project Management Skills
Be ready to discuss your project management experience, especially in SaaS/PaaS environments. Prepare specific examples of how you've successfully managed complex projects, utilised Agile methodologies, and improved outcomes. This will show that you have the skills needed to drive continuous improvement.
✨Communicate Clearly and Confidently
Since this role involves engaging with both technical and non-technical audiences, practice explaining complex concepts in simple terms. During the interview, focus on your executive-level communication skills and provide examples of how you've effectively communicated with diverse stakeholders.
✨Demonstrate Your Technical Fluency
Brush up on your knowledge of relevant tools and technologies like Microsoft Teams, Salesforce, and Jira. Be prepared to discuss how you've used these tools in past roles to enhance project delivery and customer satisfaction. Showing your technical fluency will set you apart as a candidate who can hit the ground running.
