At a Glance
- Tasks: Create engaging documentation for users and developers in a fast-paced, Agile environment.
- Company: Join Optimizely, a leader in innovative tech with a focus on collaboration and inclusivity.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team culture with a commitment to diversity and inclusion.
- Why this job: Make an impact by translating complex tech into clear content that helps users succeed.
- Qualifications: 2-4 years of documentation experience and proficiency in Markdown and HTML.
The predicted salary is between 35000 - 45000 £ per year.
The Optimizely Documentation team is looking for a developer-focused Technical Writer II to help create content for end users and developers. You will work in a fast-paced, Agile environment with subject matter experts from the Product and Engineering teams, and partner with teams like Education, Onboarding, Enablement, and Customer Success to ensure product documentation is accurate, up-to-date, and meets users’ needs.
Job Responsibilities
- Organize, design, and create end user and developer documentation, including API and SDK documentation as well as developer walkthroughs.
- Translate complex technical topics into clear, concise language and create effective visual aids.
- Adhere to style guide standards.
- Follow product release cycles and collaborate with Product/Engineering teams to determine the impact on existing documentation or need for new documentation.
- Flag documentation quality issues and suggest improvements to the Product/Engineering team.
- Manage documentation tasks across multiple projects, including contributing to major product launches, and communicating progress to the documentation team and manager.
- Develop and maintain up-to-date knowledge of assigned Optimizely software products.
- Actively contribute to team meetings, including retrospectives and style guide meetings.
- Use AI-assisted tools for drafting, reviewing, and improving documentation, ensuring all output meets quality standards through critical evaluation before publishing.
- Help refine existing documentation skills for AI-assisted workflows.
Knowledge and Experience
- 2-4 years of related documentation experience in a fast-paced or Agile environment.
- Comfortable using Git-based workflows.
- Proficient with Markdown and HTML.
- Ability to grasp technical concepts quickly and curious to learn new technologies.
- Understanding of Agile software development processes, including writing user stories and managing tasks in an iterative environment.
- Writing, editing, and diagramming.
- Knowledge of Standard American English grammar and technical writing style norms.
- Ability to listen actively and ask relevant questions.
- Ability to work as a productive team member to handle multiple concurrent projects.
- Prioritize work under pressure.
- Work independently to research and complete assigned projects.
- Adhere to team processes.
What sets you apart
- Experience with Cloud/SaaS/PaaS.
- Experience with content management systems, A/B testing, or statistical analysis.
- Experience with Optimizely products (Content Management System, Feature Experimentation, Web Experimentation, Analytics).
- Experience with Claude code, GitHub workflows, Archbee, and Jira.
- Familiarity with multiple software development lifecycles.
- Ability to read and understand code samples.
- Proficiency in HTML and CSS.
- Experience with OpenAPI Specification (Swagger).
Education
- Bachelor’s Degree in English, Technical Writing, Technical Communication, Computer Science, or equivalent professional experience, required.
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Technical Writer II in London employer: Optimizely
Optimizely is an exceptional employer that fosters a collaborative and innovative work culture, where Technical Writers can thrive in a dynamic Agile environment. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside talented professionals from various teams, ensuring your contributions directly impact product success. Located in a vibrant area, Optimizely also promotes diversity and inclusion, making it a rewarding place for individuals seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writer II in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Optimizely. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best documentation work. Include examples of API docs or developer walkthroughs to really impress the hiring team.
✨Tip Number 3
Prepare for the interview by brushing up on Agile methodologies and technical writing standards. Be ready to discuss how you’ve tackled complex topics and collaborated with teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optimizely team.
We think you need these skills to ace Technical Writer II in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Writer II role. Highlight your experience with documentation in Agile environments and any relevant tools like Git, Markdown, or HTML. We want to see how your skills align with what we're looking for!
Showcase Your Writing Skills:Since this is a writing position, include samples of your previous work that demonstrate your ability to translate complex topics into clear, concise language. If you have experience creating API or SDK documentation, definitely include that too!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where appropriate and make sure your language reflects the style guide standards we adhere to. We appreciate clarity just as much as you do!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Optimizely!
How to prepare for a job interview at Optimizely
✨Know Your Tech
Make sure you brush up on the technical aspects of the role. Familiarise yourself with API and SDK documentation, as well as any relevant tools like Git and Markdown. Being able to discuss these confidently will show that you're ready to dive into the work.
✨Showcase Your Writing Skills
Prepare samples of your previous documentation work that highlight your ability to translate complex topics into clear, concise language. If you can, bring examples that demonstrate your use of visual aids and adherence to style guides.
✨Understand Agile Methodologies
Since the role involves working in an Agile environment, be ready to discuss your experience with Agile processes. Talk about how you've managed tasks in iterative cycles and collaborated with cross-functional teams in the past.
✨Ask Smart Questions
During the interview, don’t hesitate to ask questions about the team dynamics, documentation processes, and how they measure success. This shows your interest in the role and helps you gauge if it’s the right fit for you.
