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- Tasks: Help businesses unlock their digital potential through expert consulting and tailored solutions.
- Company: Join Optimizely, a leader in MarTech with a dynamic and collaborative culture.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a diverse team that values every voice and fosters innovation.
- Why this job: Make a real impact by driving customer success and optimising digital experiences.
- Qualifications: 5+ years in SaaS, strong consulting skills, and a passion for learning.
The predicted salary is between 36000 - 60000 £ per year.
At Optimizely, we are on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is more than just numbers -- it’s about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1,500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that’s empowering people to unlock their digital potential!
CMP Services, an Optimizely Expert Services business unit, helps customers unlock the full value of CMP and Opal by providing hands-on platform expertise and tailored technical solutions. We are the ideal partner for teams that may not have the capacity or in-house expertise to deliver these outcomes on their own.
Your goal is to help them establish best-in-class programs that drive measurable business impact.
Job Responsibilities- Be a hands-on product expert for Content Marketing Platform (CMP) and Opal
- Serve as a trusted tactical and strategic advisor to customers
- Drive customer adoption and growth through audits, enablement, workshops, and configuration
- Own the relationship between CMP Services and your portfolio of customers
- Translate customer challenges and business goals (use cases) into clear platform solutions
- Deliver hands-on configuration and solution implementation
- Lead regular customer reporting on activities and engagement outcomes
- Own project delivery (scope, timelines, risks, execution)
- Collaborate closely with Engineering, Product, Customer Success, and Onboarding
- Maintain accurate customer use cases, documentation, and profiles
- Actively monitor and contribute to Newsroom and internal channels to build your brand
- Attend Product and Company meetings to stay informed
- Achieve and maintain CSAT of 4/5 or higher for each customer in your portfolio
- Contribute directly to contract renewals and customer retention
- Receive strong customer and internal feedback on impact and expertise
- Actively contribute to team efficiency improvements (processes, tooling, AI)
- Communicate with clarity, brevity, and confidence
- Execute engagements with consistency, ownership, and minimal oversight
- 5+ years experience in SaaS, with strong exposure to MarTech
- Working knowledge of AI, including practical application for efficiency and customer value
- Strong customer-facing consulting skills across technical and non-technical audiences
- Ability to clearly explain product value, positioning, and technical concepts
- Comfortable advocating for customers with Product, Sales, and internal teams
- Proven ability to manage multiple priorities under pressure
- Curious, self-driven, and motivated to learn and share knowledge
- Strong organizational skills and execution mindset
- (Ideally) Experience using CMP, work management, or orchestration platforms
Strategy Consultant in London employer: Optimizely
Contact Detail:
Optimizely Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optimizely on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by understanding Optimizely's products inside out. Dive into their Content Marketing Platform and Opal, and think about how your skills can help customers unlock their digital potential. Show them you’re not just a candidate, but a future expert!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven customer success in previous roles. Use metrics to back up your claims and demonstrate your impact. Remember, it’s all about showing how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Optimizely team. Let’s get you that job!
We think you need these skills to ace Strategy Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategy Consultant role. Highlight your experience in SaaS and MarTech, and show us how you can help unlock digital potential for our customers.
Showcase Your Skills: We want to see your customer-facing consulting skills shine! Share examples of how you've successfully managed relationships and delivered solutions in previous roles. This is your chance to impress us!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate brevity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Optimizely
✨Know Your Stuff
Make sure you have a solid understanding of Optimizely's products, especially the Content Marketing Platform (CMP) and Opal. Familiarise yourself with their features and how they can solve customer challenges. This will help you speak confidently about how you can drive customer adoption and growth.
✨Showcase Your Consulting Skills
Prepare to demonstrate your customer-facing consulting skills. Think of examples where you've successfully advised clients or translated their needs into actionable solutions. Highlight your ability to communicate complex concepts clearly to both technical and non-technical audiences.
✨Emphasise Collaboration
Optimizely values teamwork, so be ready to discuss how you've collaborated with different teams in the past. Share specific instances where you worked closely with engineering, product, or customer success teams to achieve a common goal. This shows you embody the 'One Optimizely' spirit.
✨Be Results-Oriented
Prepare to talk about measurable impacts you've made in previous roles. Whether it's improving customer satisfaction scores or contributing to contract renewals, having concrete examples will demonstrate your ability to drive business impact and align with Optimizely's mission.