Senior Director, Customer Analytics & FP&A Insight in London

Senior Director, Customer Analytics & FP&A Insight in London

London Full-Time 90000 - 135000 £ / year (est.) No working from home possible
Optimizely

At a Glance

  • Tasks: Lead customer analytics and financial modelling to drive data-driven decisions.
  • Company: Join Optimizely, a leader in the B2B SaaS space with a focus on innovation.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on retention and customer health.
  • Why this job: Make a significant impact by shaping customer strategies and insights.
  • Qualifications: 8+ years in analytics, preferably in B2B SaaS, with strong leadership skills.

The predicted salary is between 90000 - 135000 £ per year.

Optimizely seeks a Director of Customer Analytics who will be a senior leader within the FP&A organization, directly reporting to the VP, FP&A. This role entails responsibility for customer financial models, long-term strategies, and quarterly insights.

The ideal candidate will lead a team, forecast key metrics, and partner closely with executives to ensure data-driven decisions. Applicants should have over 8 years in analytics, ideally in a B2B SaaS context, with a strong focus on retention and customer health modeling.

Senior Director, Customer Analytics & FP&A Insight in London employer: Optimizely

Optimizely is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive impactful decisions in the dynamic field of customer analytics. With a strong emphasis on professional growth, team members benefit from ongoing development opportunities and the chance to work closely with executives, making meaningful contributions to the company's long-term strategies. Located in a vibrant area, Optimizely offers a supportive environment where creativity and data-driven insights thrive, ensuring a rewarding career for those passionate about B2B SaaS.

Optimizely

Contact Details:

Optimizely Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Director, Customer Analytics & FP&A Insight in London

Tip Number 1

Network like a pro! Reach out to connections in the industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.

Tip Number 2

Prepare for interviews by diving deep into the company’s analytics and financial strategies. Show us you understand their business model and how your experience aligns with their goals.

Tip Number 3

Don’t just wait for job postings; be proactive! Use our website to explore opportunities and apply directly. Sometimes, the best roles aren’t advertised widely.

Tip Number 4

Follow up after interviews! A quick thank-you email reiterating your interest and highlighting a key point from the conversation can keep you top of mind for decision-makers.

We think you need these skills to ace Senior Director, Customer Analytics & FP&A Insight in London

Customer Financial Modelling
Long-term Strategy Development
Quarterly Insights Analysis
Team Leadership
Forecasting Key Metrics
Data-driven Decision Making
B2B SaaS Experience

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of Senior Director, Customer Analytics. Highlight your B2B SaaS experience and any relevant leadership roles to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your experience in customer financial models and analytics. Show us your passion for data-driven decision-making!

Showcase Your Achievements:When detailing your past roles, don’t just list responsibilities—highlight your achievements! Use metrics to demonstrate how you’ve positively impacted retention and customer health in previous positions.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!

How to prepare for a job interview at Optimizely

Know Your Numbers

Make sure you’re well-versed in customer financial models and key metrics relevant to the role. Brush up on your analytics skills and be ready to discuss how you've used data to drive decisions in previous roles.

Showcase Leadership Experience

As a senior leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams, mentored others, and collaborated with executives to achieve strategic goals.

Understand the B2B SaaS Landscape

Familiarise yourself with the current trends and challenges in the B2B SaaS industry. Be prepared to discuss how these factors influence customer retention and health modelling, and how you can apply this knowledge to the role.

Prepare Insightful Questions

Think of thoughtful questions to ask during the interview that show your interest in the company’s long-term strategies and how you can contribute. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.