At a Glance
- Tasks: Optimise business tools and enhance user experiences with innovative tech solutions.
- Company: Join Optimizely, a leader in MarTech, transforming digital experiences for top brands.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and learning.
- Why this job: Make a real impact by improving systems that power major businesses like H&M and PayPal.
- Qualifications: Understanding of Salesforce, Marketo, and strong analytical skills are essential.
The predicted salary is between 28800 - 48000 £ per year.
At Optimizely, we are on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
The Associate Business Systems Analyst plays a key role in optimizing and improving the tools that power our business operations, including Salesforce (SFDC), Marketo, NetSuite, and Gainsight. This role is responsible for analyzing user needs, gathering feedback, identifying and troubleshooting system issues, and prioritizing new feature requests. Partnering closely with IT and cross-functional teams, the Associate Business Systems Analyst ensures our systems are efficient, user-friendly, and aligned with business goals.
Job Responsibilities
- Support cross-functional teams by gathering and documenting user feedback and system requirements under guidance.
- Assist in identifying opportunities for system improvements based on business needs and user input.
- Partner with IT by handing off clear business requirements; technical design, development, and implementation remain with IT.
- Participate in reviews of business systems to ensure they continue to meet user and business needs.
- Build working relationships with stakeholders to support effective communication and collaboration.
- Provide observations and input on potential system enhancements to improve user experience and efficiency.
- Track system performance and user adoption, escalating issues and suggesting areas for improvement.
- Help simplify processes and contribute to creating seamless user interactions with systems.
- Learn and experiment with AI-driven tools to enhance personal productivity and explore potential benefits for user experience.
- Stay informed about basic industry practices and emerging trends related to business systems and user experience.
Knowledge and Experience
- Understanding of business systems such as Salesforce, Marketo, NetSuite, and Gainsight.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Strong analytical and problem-solving skills, with a focus on user-centric solutions.
- Ability to manage multiple priorities and projects in a fast-paced environment.
- Experience with AI technologies and their application in business systems.
- Experience working in a SaaS or technology company is a plus.
Education
- Bachelor's degree in Business Administration, Information Systems, or a related field.
Competencies
- Communicating Effectively
- Driving Continuous Improvement
- Driving Projects to Completion
- Learning Quickly
- Managing Meetings
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Associate Business Systems Analyst employer: Optimizely
Optimizely is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a meaningful impact in sales operations. With a strong emphasis on employee growth and development, we offer numerous opportunities for professional advancement while working in a fast-paced environment that values innovation and efficiency. Join us in our vibrant location, where you can thrive alongside passionate colleagues and contribute to shaping our sales strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Business Systems Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Optimizely!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Associate Business Systems Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Optimizely, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Optimizely
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Optimizely’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
