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For Companies At a Glance
- Tasks: Optimise business tools and enhance user experiences with innovative tech solutions.
- Company: Join Optimizely, a leader in MarTech, transforming digital experiences for top brands.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by improving systems that power major businesses like H&M and PayPal.
- Qualifications: Understanding of Salesforce, Marketo, and strong analytical skills are essential.
- Other info: Dynamic team environment with a focus on continuous improvement and learning.
The predicted salary is between 28800 - 48000 £ per year.
At Optimizely, we are on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
The Associate Business Systems Analyst plays a key role in optimizing and improving the tools that power our business operations, including Salesforce (SFDC), Marketo, NetSuite, and Gainsight. This role is responsible for analyzing user needs, gathering feedback, identifying and troubleshooting system issues, and prioritizing new feature requests. Partnering closely with IT and cross-functional teams, the Associate Business Systems Analyst ensures our systems are efficient, user-friendly, and aligned with business goals.
Job Responsibilities
- Support cross-functional teams by gathering and documenting user feedback and system requirements under guidance.
- Assist in identifying opportunities for system improvements based on business needs and user input.
- Partner with IT by handing off clear business requirements; technical design, development, and implementation remain with IT.
- Participate in reviews of business systems to ensure they continue to meet user and business needs.
- Build working relationships with stakeholders to support effective communication and collaboration.
- Provide observations and input on potential system enhancements to improve user experience and efficiency.
- Track system performance and user adoption, escalating issues and suggesting areas for improvement.
- Help simplify processes and contribute to creating seamless user interactions with systems.
- Learn and experiment with AI-driven tools to enhance personal productivity and explore potential benefits for user experience.
- Stay informed about basic industry practices and emerging trends related to business systems and user experience.
Knowledge and Experience
- Understanding of business systems such as Salesforce, Marketo, NetSuite, and Gainsight.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Strong analytical and problem-solving skills, with a focus on user-centric solutions.
- Ability to manage multiple priorities and projects in a fast-paced environment.
- Experience with AI technologies and their application in business systems.
- Experience working in a SaaS or technology company is a plus.
Education
- Bachelor's degree in Business Administration, Information Systems, or a related field.
Competencies
- Communicating Effectively
- Driving Continuous Improvement
- Driving Projects to Completion
- Learning Quickly
- Managing Meetings
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Associate Business Systems Analyst employer: Optimizely
Contact Detail:
Optimizely Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Business Systems Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in what we do at Optimizely, and don’t forget to have some questions ready!
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Try mock interviews or case studies to sharpen your analytical abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re keen on joining the Optimizely team.
We think you need these skills to ace Associate Business Systems Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Associate Business Systems Analyst. Highlight your experience with business systems like Salesforce and your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about optimising business systems and how your background aligns with our mission at Optimizely. Let us know what makes you tick!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think critically and come up with user-centric solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Optimizely
✨Know Your Tools
Familiarise yourself with the business systems mentioned in the job description, like Salesforce, Marketo, and NetSuite. Be ready to discuss how you've used similar tools in the past and how you can leverage them to improve user experience.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical and problem-solving abilities. Think of specific instances where you've identified system issues or suggested improvements based on user feedback. This will demonstrate your capability to drive continuous improvement.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves collaborating with cross-functional teams, showcasing your excellent communication skills during the interview is crucial. Use examples to illustrate how you've successfully worked with diverse teams in the past.
✨Stay Updated on Trends
Research current trends in business systems and AI technologies. Being knowledgeable about emerging practices will not only impress your interviewers but also show your commitment to learning and adapting in a fast-paced environment.
