At a Glance
- Tasks: Lead technical projects and ensure successful Airtable implementations while building strong client relationships.
- Company: Join Optimize IS, a forward-thinking company focused on innovative tech solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values your unique contributions.
- Why this job: Make a real impact by delivering exceptional outcomes and fostering long-term partnerships.
- Qualifications: 2+ years in technical project management with strong communication and problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships.
About the Role
Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships.
Responsibilities
- Technical Project Management and Leadership: Translate business and technical requirements into detailed project plans, milestones, and deliverables. Lead technical discovery sessions to uncover client use cases and integration needs. Manage timelines, priorities, and resource allocations to keep projects on track and within budget. Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges. Rally technical and functional team members to resolve issues and ensure project success.
- Client Relationship and Stakeholder Management: Serve as the primary point of contact for clients during active engagements, providing clear and timely updates. Partner with clients to deeply understand their evolving needs and propose solutions that drive business value. Educate clients on Airtable’s technical capabilities, integrations, and best practices to ensure successful adoption. Build strong relationships that foster client trust and repeat business.
- Technical Solution Scoping and Documentation: Participate in pre-sales technical scoping calls and contribute to solution design discussions. Develop technical scopes of work and solution architecture documentation aligned with client objectives. Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications.
- Communication and Collaboration: Communicate effectively with both technical and non-technical stakeholders across Slack, Missive, Airtable, and other collaboration platforms. Document key project decisions, technical designs, and implementation details for internal and client visibility. Demonstrate excellent communication skills in both synchronous and asynchronous environments.
- Quality Assurance and Delivery Excellence: Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards. Lead user acceptance testing coordination, issue tracking, and resolution processes. Drive projects toward successful delivery, positive client feedback, and 5-star reviews.
- Continuous Improvement: Identify opportunities to improve delivery processes, documentation standards, and technical methodologies. Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects.
Qualifications
- 2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration.
- Experience managing client-facing technical projects from scoping through delivery.
- Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert.
- Ability to translate business processes into technical requirements and solutions.
- Exceptional written and verbal communication skills, comfortable explaining complex technical concepts to non-technical audiences.
- Proven ability to lead remote teams and manage multiple projects simultaneously.
- Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts.
- Passion for delivering high-quality solutions and building lasting client relationships.
Required Skills
- Technical project management experience.
- Client-facing project management skills.
- Understanding of Airtable’s capabilities.
- Strong communication skills.
- Ability to lead remote teams.
- Problem-solving skills.
Preferred Skills
- Experience in SaaS implementations.
- Experience in software consulting.
- Experience in systems integration.
Pay range and compensation package
Compensation details will be discussed during the interview process.
Equal Opportunity Statement
Optimize IS is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.
Airtable Account Manager UK in London employer: Optimize IS
At Optimize IS, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Technical Project Managers to excel in their roles. With a strong focus on employee growth, we offer continuous learning opportunities and the chance to work with cutting-edge technology like Airtable, all while building meaningful relationships with clients across the UK. Our commitment to diversity and inclusivity ensures that every team member feels valued and supported, making us an exceptional employer for those seeking a rewarding career in project management.
StudySmarter Expert Advice🤫
We think this is how you could land Airtable Account Manager UK in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Airtable Account Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Optimize IS and understand their projects and values. Be ready to discuss how your experience aligns with their needs, especially around technical project management and client relationships.
✨Tip Number 3
Show off your Airtable skills! If you’ve got experience with Airtable, make sure to highlight it. If not, take some time to learn the basics and maybe even create a sample project to demonstrate your understanding.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Don’t hesitate – get your application in today!
We think you need these skills to ace Airtable Account Manager UK in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Airtable Account Manager role. Highlight your relevant experience in technical project management and client relationships, showing us how you can meet the specific needs outlined in the job description.
Showcase Your Communication Skills:Since communication is key in this role, use your application to demonstrate your written communication skills. Be clear and concise, and don’t shy away from explaining complex concepts in a way that’s easy to understand.
Highlight Your Technical Expertise:We want to see your understanding of Airtable and its capabilities. If you have experience with data modelling or automations, make sure to include that in your application. If you're eager to learn, let us know how you plan to become an Airtable expert!
Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Optimize IS
✨Know Your Airtable Inside Out
Make sure you have a solid understanding of Airtable’s capabilities, especially data modelling and automations. Familiarise yourself with common use cases and be ready to discuss how you can leverage these features to meet client needs.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter in the role. Prepare examples from your past experience where you've successfully managed client relationships or resolved technical challenges. This will show your ability to translate complex requirements into actionable plans.
✨Master Communication Skills
Since you'll be communicating with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Consider doing mock interviews with friends or colleagues to refine your communication style.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you've navigated ambiguity or solved unexpected issues in projects. Highlight your proactive approach to risk management and how it led to successful project outcomes.
