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For Companies At a Glance
- Tasks: Manage technical projects and ensure successful delivery while building strong client relationships.
- Company: Join Optimize IS, a leader in innovative Airtable implementations.
- Benefits: Competitive pay, diverse workplace, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving impactful solutions and exceeding client expectations.
- Qualifications: 2+ years in technical project management with client-facing experience.
- Other info: Embrace a culture of diversity and inclusivity while working remotely.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships.
Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships.
- Technical Project Management and Leadership:
- Translate business and technical requirements into detailed project plans, milestones, and deliverables.
- Manage timelines, priorities, and resource allocations to keep projects on track and within budget.
- Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges.
- Rally technical and functional team members to resolve issues and ensure project success.
- Client Relationship and Stakeholder Management:
- Participate in pre-sales technical scoping calls and contribute to solution design discussions.
- Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications.
- Document key project decisions, technical designs, and implementation details for internal and client visibility.
- Quality Assurance and Delivery Excellence:
- Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards.
- Lead user acceptance testing coordination, issue tracking, and resolution processes.
- Drive projects toward successful delivery, positive client feedback, and 5-star reviews.
- Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects.
2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration.
- Experience managing client-facing technical projects from scoping through delivery.
- Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert.
- Proven ability to lead remote teams and manage multiple projects simultaneously.
- Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts.
- Passion for delivering high-quality solutions and building lasting client relationships.
Optimize IS is committed to diversity and inclusivity in the workplace.
Account Management Support Executive in England employer: Optimize IS
Contact Detail:
Optimize IS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Support Executive in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Management Support Executive role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will show off your problem-solving skills and experience in managing client-facing projects.
✨Tip Number 3
Showcase your passion for Airtable and technical project management during interviews. We want to see your eagerness to learn and adapt. Share examples of how you've successfully led remote teams or tackled complex projects to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal and memorable.
We think you need these skills to ace Account Management Support Executive in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Management Support Executive role. Highlight your relevant experience in technical project management and client relationships, showing us how you can meet our needs.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the job description. We want to see how you've successfully managed projects and built client relationships.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Make it easy for us to see why you’re the one!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Optimize IS
✨Know Your Stuff
Make sure you understand the ins and outs of technical project management, especially in SaaS implementations. Brush up on Airtable’s features like data modelling and automations, as this will show your eagerness to dive into the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed client-facing projects. Highlight how you translated complex requirements into actionable plans and how you handled any challenges that arose.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've navigated ambiguity in previous projects. Share instances where you proactively identified risks and implemented solutions, showcasing your ability to keep projects on track.
✨Build Rapport
Since building lasting client relationships is key, practice how you'll connect with the interviewers. Show genuine interest in their work and ask insightful questions about their projects and team dynamics.
