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For Companies At a Glance
- Tasks: Lead technical projects, manage client relationships, and deliver innovative Airtable solutions.
- Company: Join Optimize IS, a diverse and inclusive tech company focused on excellence.
- Benefits: Competitive pay, flexible work environment, and opportunities for professional growth.
- Why this job: Make an impact by transforming client needs into successful technical solutions.
- Qualifications: 2+ years in technical project management and strong communication skills required.
- Other info: Dynamic role with opportunities to improve processes and enhance client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships.
About the Role
Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships.
Responsibilities
- Technical Project Management and Leadership: Translate business and technical requirements into detailed project plans, milestones, and deliverables. Lead technical discovery sessions to uncover client use cases and integration needs. Manage timelines, priorities, and resource allocations to keep projects on track and within budget. Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges. Rally technical and functional team members to resolve issues and ensure project success.
- Client Relationship and Stakeholder Management: Serve as the primary point of contact for clients during active engagements, providing clear and timely updates. Partner with clients to deeply understand their evolving needs and propose solutions that drive business value. Educate clients on Airtable’s technical capabilities, integrations, and best practices to ensure successful adoption. Build strong relationships that foster client trust and repeat business.
- Technical Solution Scoping and Documentation: Participate in pre-sales technical scoping calls and contribute to solution design discussions. Develop technical scopes of work and solution architecture documentation aligned with client objectives. Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications.
- Communication and Collaboration: Communicate effectively with both technical and non-technical stakeholders across Slack, Missive, Airtable, and other collaboration platforms. Document key project decisions, technical designs, and implementation details for internal and client visibility. Demonstrate excellent communication skills in both synchronous and asynchronous environments.
- Quality Assurance and Delivery Excellence: Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards. Lead user acceptance testing coordination, issue tracking, and resolution processes. Drive projects toward successful delivery, positive client feedback, and 5-star reviews.
- Continuous Improvement: Identify opportunities to improve delivery processes, documentation standards, and technical methodologies. Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects.
Qualifications
- 2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration.
- Experience managing client-facing technical projects from scoping through delivery.
- Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert.
- Ability to translate business processes into technical requirements and solutions.
- Exceptional written and verbal communication skills, comfortable explaining complex technical concepts to non-technical audiences.
- Proven ability to lead remote teams and manage multiple projects simultaneously.
- Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts.
- Passion for delivering high-quality solutions and building lasting client relationships.
Required Skills
- Technical project management experience.
- Client-facing project management skills.
- Understanding of Airtable’s capabilities.
- Strong communication skills.
- Ability to lead remote teams.
- Problem-solving skills.
Preferred Skills
- Experience in SaaS implementations.
- Experience in software consulting.
- Experience in systems integration.
Pay range and compensation package
Compensation details will be discussed during the interview process.
Equal Opportunity Statement
Optimize IS is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.
Airtable Account Manager UK employer: Optimize IS
Contact Detail:
Optimize IS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airtable Account Manager UK
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Airtable Account Manager role, and ask if they can refer you or share any leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical project management and client relationships. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your Airtable knowledge! If you’ve worked with Airtable before, be ready to discuss specific projects and how you’ve used its features to solve problems. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Airtable Account Manager UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Airtable Account Manager role. Highlight your relevant experience in technical project management and client relationships, showing us how you can exceed client expectations.
Showcase Your Communication Skills: Since communication is key in this role, demonstrate your ability to explain complex concepts clearly. Use examples from your past experiences where you successfully communicated with both technical and non-technical stakeholders.
Highlight Problem-Solving Abilities: We love a self-starter! Share specific instances where you've navigated challenges or ambiguity in projects. This will show us your problem-solving skills and how you can manage multiple projects effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Optimize IS
✨Know Your Airtable Inside Out
Make sure you have a solid understanding of Airtable’s capabilities, especially data modelling and automations. Familiarise yourself with common use cases and be ready to discuss how you can leverage these features to meet client needs.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter. Prepare examples from your past experience where you've successfully managed technical projects or resolved client issues. This will show your ability to translate complex requirements into actionable plans.
✨Master Communication Skills
Since you'll be dealing with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Be ready to demonstrate your communication style and how you keep clients updated throughout the project lifecycle.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous projects and how you overcame them. Highlight your proactive approach to risk management and your ability to rally teams to find solutions, as this is crucial for success in the role.
