At a Glance
- Tasks: Lead sales strategy, develop new business, and manage customer success.
- Company: Join Optimiser, a growing tech company transforming various industries.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Ideal for entrepreneurial spirits eager to build and innovate.
- Why this job: Shape the future of sales in a hands-on role with real impact.
- Qualifications: 12+ years in commercial leadership, strong B2B sales experience required.
The predicted salary is between 90000 - 110000 £ per year.
Experience: 12+ Years
Location: London, United Kingdom
Employment Type: Full-time
Working Pattern: Minimum 4 days per week in the office
About Optimiser
Optimiser is a growing technology company providing a connected technology ecosystem to organisations across a range of industries, including Hospitality, Membership & Charities, Media and Real Estate. We are looking for an experienced Commercial Director – Sales & Customer Growth to take ownership of the commercial and customer-facing side of the business. This is a senior but highly hands-on role, offering the successful candidate the opportunity to shape and build Optimiser’s sales function as the business grows. You will personally lead new business development, sales meetings, product demonstrations, follow-ups, proposals and negotiations, while also leading our existing Customer Success team and building your own sales team over time.
Key Responsibilities
- Own Optimiser’s sales and new business strategy.
- Personally generate, develop and convert new business opportunities.
- Lead product demonstrations, sales meetings and commercial negotiations.
- Build and manage a structured sales pipeline and forecast.
- Develop relationships with senior decision-makers and strategic accounts.
- Lead and develop the Customer Success team.
- Drive customer retention, upsell and account growth.
- Provide senior oversight of major customer issues and escalations.
- Develop partnerships and new routes to market.
- Work closely with Product to provide structured customer and market feedback.
- Build the future sales and commercial team as the business grows.
- Reduce unnecessary day-to-day commercial dependency on the Founder & CEO.
Requirements
- We are particularly interested in candidates from:
- Hospitality technology
- Hotel group commercial leadership
- B2B SaaS
- Enterprise technology sales
- Experience with technology such as CRM, PMS, Revenue Management, Meetings & Events, distribution or other hospitality platforms would be a strong advantage.
- You should have:
- A strong track record of winning new business.
- Experience managing complex B2B sales.
- Strong senior customer relationship skills.
- Strong pipeline management and forecasting discipline.
- Experience with customer retention and account growth.
- Experience leading or developing teams.
- Strong commercial judgement and negotiation skills.
- The confidence to take ownership and make decisions.
The Person
- We are looking for someone who is:
- Commercially ambitious
- Hands-on
- Highly accountable
- Entrepreneurial
- Strong with customers
- Decisive
- Comfortable working closely with a Founder
- Able to operate strategically and operationally
- Focused on delivery and follow-through
This role is best suited to someone who enjoys building a commercial function rather than simply managing an established sales team.
How to Apply
Please send your CV and a short covering note outlining your relevant experience to careers@optimiser.com.
Commercial Director - Sales & Customer Growth in City of London employer: Optimiser
At Optimiser, we are committed to fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Client Success Executive in the heart of London, you will benefit from our strong focus on professional development, collaborative culture, and innovative technology solutions tailored for the hospitality industry. Join us to make a meaningful impact while enjoying competitive benefits and the opportunity to grow within a rapidly expanding SaaS company.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Director - Sales & Customer Growth in City of London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Director - Sales & Customer Growth at Optimiser, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Optimiser. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Director - Sales & Customer Growth. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Director - Sales & Customer Growth in City of London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Optimiser:When writing your cover letter, make sure to tailor your message specifically for Optimiser. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Optimiser
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Optimiser that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Optimiser that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Optimiser’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
