Energy Billing Analyst Apprentice

We are Optimised, a team of over 160 people driven by passion to create a positive impact and make a real difference in the world! With offices across the UK and our team of engineers working nationwide, we pride ourselves on delivering impactful solutions to optimise the world’s transition to net zero and beyond. We recognise that the climate emergency is the greatest challenge of our generation, and we are driven both personally and professionally to be a force for positive change.

We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact, Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment. As a certified B Corp, we place purpose before profit, upholding the highest standards of social and environmental performance, diversity, inclusion, and accountability in everything we do.

At Optimised, we know that our people are our greatest asset. That’s why we offer a flexible, fun, and supportive environment where everyone has the opportunity to perform to their best. We’re always looking for individuals who share our values and are passionate about making a positive impact. As we continue to grow, we need more dedicated people to join our mission. If you are driven by purpose and ready to contribute to a better future, we would love to hear from you!

About the role: We’re offering a Data Analyst (level 4) apprenticeship within our Energy Bureau Team as an Energy Billing Analyst Apprentice. In this apprenticeship role, you will have the opportunity to work alongside experienced professionals, receiving expert training and support to develop your knowledge and skills. This apprenticeship is ideal for someone who is curious about working with data, naturally analytical, proactive and highly detail-oriented, and who is keen to build strong communication and stakeholder management skills alongside their technical development.

As an Energy Billing Analyst Apprentice within our Energy Bureau, you’ll play a vital role in delivering exceptional service to our clients. From validating utility invoices and meter readings to producing insightful portfolio-wide reports, your work will directly support accuracy, transparency and informed decision-making. You’ll also manage tenancy changes, resolve billing discrepancies and help ensure our internal systems remain precise and up to date. Don’t worry if this terminology is new to you—we’ll teach you everything you need to know! What matters is that you have a keen eye for detail and enjoy working with complex and varied datasets. Strong investigation and analytical skills will be key to your success in this role.

At Optimised, we truly value our apprentices and are committed to investing in your future!

Job Requirements:

• GCSE in Maths and English (grade 4 or above)
• Analytical skills with a sharp eye for detail
• Good knowledge of Microsoft Excel, including confidence using formulas to manipulate and format data
• Excellent communication and interpersonal skills with the ability to build strong relationships both digitally and in person
• Confidence learning new systems and adapting as we continue to innovate and improve
• Eligibility to work in the UK
• Purpose driven mindset
• An open and approachable manner, backed up by high moral and ethical standards
• Proactive attitude that brings drive, energy and passion to the role
• The ability to work in a fast‑paced environment and be a strong team player
• Strong resilience and positivity particularly in challenging situations
• Accountability to yourself and others

Job Benefits:

• Starting salary of £18,000
• 25 days annual leave increasing to 28 days with length of service (+ bank holidays)
• Option to buy / sell up to 3 days holiday each year
• Contributory pension scheme (5% Matched)
• Life insurance
• Private medical insurance
• Enhanced family leave policies
• Award‑winning employee assistance helpline and online GP service
• Cycle to work and EV car scheme
• Annual railcard
• Annual flu jab and eye test
• A professional development and sustainability allowance
• 2 x sustainable holiday travel days
• 1 day off paid each year to volunteer for a charity of your choice
• Up to one professional membership fee paid for by the Company each year
• Reward for introductions scheme

If you are interested and think you can help us achieve our mission to net zero we would love to receive your application. If you have any queries regarding the role before applying please contact us at careers@optimised.net.

We are committed to creating an inclusive and flexible working environment, that promotes diversity. We encourage you to apply even if you may not have all the experience listed in the advert or seeking an alternative working pattern. We recognise that talent comes in various forms, and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed. In your application, please feel free to note which pronouns you use.