Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client queries, analyse utility invoices, and produce detailed reports.
- Company: Join Optimised, a B Corp dedicated to making a positive environmental impact.
- Benefits: Flexible working, supportive team culture, and opportunities for personal growth.
- Other info: Hybrid working available with a vibrant team in central Bristol.
- Why this job: Be part of the climate solution while developing your career in a meaningful way.
- Qualifications: Experience in utilities, strong analytical skills, and excellent communication abilities.
The predicted salary is between 40000 - 50000 £ per year.
About us
We are Optimised, a team driven by passion to create a positive impact and make a real difference in the world! With offices across the UK, we pride ourselves on delivering impactful solutions to optimise the world's transition to net zero and beyond. We recognise that the climate emergency is the greatest challenge of our generation, and we are driven both personally and professionally to be a force for positive change. We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact, Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment. As a certified B Corp, we place purpose before profit, upholding the highest standards of social and environmental performance, diversity, inclusion, and accountability in everything we do. At Optimised, we know that our people are our greatest asset. That’s why we offer a flexible, fun, and supportive environment where everyone has the opportunity to perform to their best. We’re always looking for individuals who share our values and are passionate about making a positive impact. As we continue to grow, we need more dedicated people to join our mission. If you are driven by purpose and ready to contribute to a better future, we would love to hear from you!
About the role
We’re looking for an experienced, detail-driven, relationship-focused individual to join our team as Senior Energy Billing Analyst. The role includes managing complex client and supplier queries, processing change of tenancies, analysing utility invoices and consumption data, and producing detailed reports for clients across their energy portfolios. Working closely with colleagues across Client Services, Procurement and Metering, our Senior Analyst will support the Bureau Team Manager. You will provide support in the maintenance of accurate client and site data, helping ensure that bureau processes are delivered efficiently and in line with agreed service levels. This is an important role in the ongoing management of client utility portfolios and contributing to continuous improvement in bureau systems, processes and opportunity.
We recognise that no candidate will match every requirement perfectly. If you’re aligned with our purpose and bring relevant experience, we strongly encourage you to apply. Hybrid working is available, with a minimum of 2 days in our central Bristol office alongside a supportive and talented team.
Requirements
- Experience working in the utilities industry (e.g. energy bureau, supplier, consultancy, or billing environment)
- Strong understanding of utility billing structures and processes across electricity and gas (water knowledge beneficial)
- Experience reviewing and analysing utility invoices, identifying issues, and liaising with suppliers where needed
- Familiarity with key bureau processes such as Change of Tenancy (COT), supplier queries, meter readings, and billing validation
- Experience working with large and complex datasets and producing client reports, with strong Excel or data analysis capability
- Excellent communication skills with the ability to build positive relationships and represent the Bureau team with clients, suppliers and internally
- Confidence learning new systems and adapting as we continue to innovate and improve
- Eligibility to work in the UK
- An open and approachable manner, backed up by high moral and ethical standards
- Proactive attitude that brings drive, energy and passion to the role
- The ability to work in a fast-paced environment and be a strong team player
- Strong resilience and positivity particularly in challenging situations
- Accountability to yourself and others
Senior Energy Billing Analyst in Bristol employer: Optimised
Contact Detail:
Optimised Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Energy Billing Analyst in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work at Optimised. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion for sustainability! When you get the chance to speak with potential employers, share your thoughts on the climate emergency and how you can contribute to their mission. It’s all about aligning with their values.
✨Tip Number 3
Prepare for the interview by brushing up on utility billing processes. Be ready to discuss your experience with complex datasets and how you’ve tackled challenges in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Optimised.
We think you need these skills to ace Senior Energy Billing Analyst in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a positive impact shine through. We want to see how your values align with ours at Optimised, so don’t hold back on sharing why you’re excited about this role!
Tailor Your Experience: Make sure to highlight your relevant experience in the utilities industry. We’re looking for someone who understands utility billing structures and processes, so be specific about your background and how it relates to the Senior Energy Billing Analyst position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and achievements. Remember, we appreciate detail but also value clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our mission!
How to prepare for a job interview at Optimised
✨Know Your Stuff
Make sure you brush up on your knowledge of utility billing structures and processes, especially for electricity and gas. Familiarise yourself with common issues that arise in billing and how to resolve them, as this will show your expertise and readiness for the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with large datasets and how you've used Excel or other tools to analyse utility invoices. Bring examples of reports you've produced and be ready to explain your thought process behind identifying discrepancies or trends.
✨Build Rapport
Since the role involves liaising with clients and suppliers, practice your communication skills. Think of ways to demonstrate your ability to build positive relationships, perhaps by sharing a story where you successfully resolved a client issue or improved a process.
✨Embrace the Company Values
Optimised is all about making a positive impact and being a force for change. Be prepared to discuss how your personal values align with theirs. Share your passion for sustainability and any relevant experiences that highlight your commitment to making a difference.