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For Companies At a Glance
- Tasks: Handle customer calls about financial products and ensure the best outcomes.
- Company: A leading financial services business in Manchester with a strong reputation.
- Benefits: Basic salary plus monthly bonuses, excellent benefits, and no weekend work.
- Why this job: Join a supportive team and develop your skills in a respected company.
- Qualifications: Previous experience in customer service or sales is preferred.
- Other info: Enjoy a late start and early finish on Fridays!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Basic Salary + monthly bonus - Total package circa ÂŁ30k
Location: Manchester City Centre
Working Hours: Monday - Thursday 9am-5:30pm; Friday 10am-4pm â No weekends; a late start and early finish on Friday!
Excellent benefits package - apply to find out more!
About the Business and the Role
We are proud to be working with a classâleading business in Manchester that is not only the largest business in the industry but also one of the longestâstanding and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver classâleading Customer Service to their customers.
You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do.
Responsibilities
On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.
Qualifications
Previous experience in telephoneâbased Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered. If you have previous customer service or sales experience and live in the Manchester area, apply now.
Inbound Sales Advisor in Manchester employer: Optimise Talent Ltd
Contact Detail:
Optimise Talent Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Inbound Sales Advisor in Manchester
â¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice your pitch! Youâll want to be able to confidently explain why youâre the perfect fit for the Inbound Sales Advisor role. Focus on your customer service skills and any sales experience you have.
â¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the team!
We think you need these skills to ace Inbound Sales Advisor in Manchester
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Inbound Sales Advisor role. Highlight any relevant customer service or sales experience you have, and donât forget to mention your skills in handling calls and putting customers first!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre passionate about customer service and how you can contribute to the team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of phone work, make sure your written application reflects your communication skills. Be clear, concise, and engaging â we want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at Optimise Talent Ltd
â¨Know Your Stuff
Make sure you understand the financial products you'll be discussing. Brush up on key terms and concepts so you can confidently answer questions and engage in conversations about them during the interview.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or closed a sale. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you put the customer first.
â¨Practice Active Listening
During the interview, demonstrate your listening skills by summarising what the interviewer says and asking relevant follow-up questions. This shows that you value their input and are genuinely interested in the role.
â¨Be Ready for Role-Play Scenarios
Expect to participate in role-play exercises where you might have to handle a mock call. Practice common sales scenarios beforehand so you can showcase your ability to think on your feet and provide solutions that benefit the customer.