At a Glance
- Tasks: Engage with clients, cross-sell insurance products, and handle customer enquiries.
- Company: Leading insurance business in a vibrant Manchester City Centre.
- Benefits: Earn up to £32,000 OTE, enjoy 42 days holiday, and a laid-back office vibe.
- Other info: Great career development opportunities await you!
- Why this job: No weekends, early finishes on Fridays, and regular staff socials make work fun!
- Qualifications: Experience in phone-based customer service or sales is a must.
The predicted salary is between 25000 - 32000 £ per year.
Customer Service Renewals Advisor in Manchester employer: Optimise Talent Ltd
Optimise Talent Ltd is an exceptional employer located in Altrincham, offering a dynamic work environment that fosters growth and innovation. With a strong focus on employee development, the company provides ample opportunities for career progression alongside a competitive salary and uncapped commission potential. The hybrid working model promotes a healthy work-life balance, making it an attractive choice for those seeking meaningful and rewarding employment in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Renewals Advisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calling, try role-playing with a friend or family member. Focus on being friendly, clear, and confident – it’ll make a world of difference during your interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Renewals Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Renewals Advisor role. Highlight any relevant experience in phone-based customer service or sales, and don’t forget to mention your ability to meet KPIs!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional – we want to see your personality!
Showcase Your Customer-Centric Approach:In your application, emphasise your customer-centric mindset. Share examples of how you’ve gone above and beyond for clients in previous roles. We love candidates who are passionate about providing excellent service!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our laid-back team in Manchester City Centre!
How to prepare for a job interview at Optimise Talent Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Renewals Advisor. Familiarise yourself with common insurance products and the basics of cross-selling. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer-Centric Attitude
Prepare examples from your past experiences where you went above and beyond for a customer. This could be a time you resolved a tricky issue or received positive feedback. Highlighting your customer-centric approach will resonate well with the interviewers.
✨Be KPI Savvy
Since the role involves working towards KPIs, come prepared to discuss how you've met or exceeded targets in previous roles. Use specific metrics if possible, as this demonstrates your ability to drive results and work effectively under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
