Customer Service Executive

Customer Service Executive

Bradford Full-Time 24700 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle customer calls and deliver top-notch service while spotting sales opportunities.
  • Company: Join a market-leading business with a stellar reputation and supportive culture.
  • Benefits: Earn a competitive salary with bonus potential and enjoy a fantastic benefits package.
  • Why this job: Be part of a new team with real opportunities for career growth and development.
  • Qualifications: Previous customer service or sales experience is essential; financial services experience is a plus.
  • Other info: Work Monday to Friday with no weekend shifts!

The predicted salary is between 24700 - 30000 £ per year.

Customer Service Executive – Bradford 💷 Basic salary £24,700 + bonus (£4k–£6k) | OTE ~£30k 🕑 Monday–Friday | Shifts between 8:00am–5:30pm | No weekends! 🎁 Excellent benefits package We’re excited to be partnering with a market-leading business in Bradford with an outstanding reputation and partnerships with some of the world’s biggest brands. Known for its customer-first approach and supportive culture, this is a company that truly invests in its people, offering development, progression, and the chance to become an expert in your field. The role As part of a brand-new team of multi-skilled Customer Service Executives, you’ll: * Handle inbound and outbound customer calls about a range of financial products * Deliver excellent service while also spotting opportunities to have sales conversations * Put the customer at the heart of every interaction * Uphold the highest standards in line with financial services expectations This is a new and growing department – meaning plenty of opportunity for career progression as the team expands. About you * Previous Customer Service or Sales experience is essential * Financial services experience is desirable, but not essential * You’ll be confident, customer-focused, and motivated to deliver great results What’s in it for you? * £24,700 basic salary * Bonus potential £4k–£6k (OTE ~£30k) * Monday – Friday only – no weekend work! * Excellent benefits package * Real scope for career growth and progression Apply with your CV to be considered

Customer Service Executive employer: Optimise Talent Ltd

Join a market-leading business in Bradford that prioritises a customer-first approach and fosters a supportive work culture. With a competitive salary, bonus potential, and an excellent benefits package, this company is dedicated to investing in your professional development and offers ample opportunities for career progression within a new and expanding team.
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Contact Detail:

Optimise Talent Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Executive

Tip Number 1

Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their team.

Tip Number 2

Practice common interview questions related to customer service and sales. We can role-play with a friend or use online resources to get comfortable with our responses. Confidence is key!

Tip Number 3

Prepare some questions to ask at the end of the interview. This shows our enthusiasm and helps us determine if the company is the right fit for us. Think about what matters most to you in a workplace.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and keep us fresh in their minds. Plus, it shows our appreciation for the opportunity.

We think you need these skills to ace Customer Service Executive

Customer Service
Sales Skills
Communication Skills
Confidence
Motivation
Financial Product Knowledge
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Get Your CV Spot On: Make sure your CV is tailored to the Customer Service Executive role. Highlight any relevant experience, especially in customer service or sales, and don’t forget to showcase your skills that align with our customer-first approach.

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about joining our team and how you can contribute to our supportive culture.

Show Off Your Skills: In your application, be sure to highlight your confidence and customer-focused mindset. We want to see how you’ve delivered excellent service in the past and how you can spot sales opportunities while keeping the customer at heart.

Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way to get your application in front of us. Remember, we’re expecting a high volume of applicants, so the sooner you apply, the better!

How to prepare for a job interview at Optimise Talent Ltd

Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent achievements. Understanding their customer-first approach will help you align your answers with what they’re looking for.

Showcase Your Customer Service Skills

Prepare specific examples from your previous roles where you’ve excelled in customer service or sales. Highlight situations where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.

Practice Common Interview Questions

Anticipate questions related to handling difficult customers or upselling products. Practising your responses will help you feel more confident and articulate during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics or opportunities for progression, which will demonstrate your enthusiasm for joining their new department.

Customer Service Executive
Optimise Talent Ltd
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  • Customer Service Executive

    Bradford
    Full-Time
    24700 - 30000 £ / year (est.)

    Application deadline: 2027-10-08

  • O

    Optimise Talent Ltd

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