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For Companies At a Glance
- Tasks: Build and maintain client relationships while ensuring top-notch service.
- Company: Join a dynamic team in Stockport, focused on client success and engagement.
- Benefits: Enjoy a competitive salary with opportunities for growth and autonomy.
- Why this job: Perfect for people lovers who thrive in a collaborative environment and want to make an impact.
- Qualifications: No prior account management experience needed; just bring your sales or customer service skills.
- Other info: Flexibility required for occasional late nights and travel to industry events.
The predicted salary is between 28000 - 42000 ÂŁ per year.
Account Manager
ÂŁ35,000 basic + ÂŁ5,000 bonus (additional incentives available for over performance)
Hybrid – North West HQ (min. 2 days in office)
UK & International travel required (approx. 5 hospitality events per year)- they are looking to grow this in 2027
The Opportunity
A founder‑led, fast‑growing events and senior community business is looking for a relationship‑led Account Manager to nurture and grow a carefully curated portfolio of commercial partners.
This is not a high‑volume, cold‑calling sales role.
It\’s a farmer position.
You’ll manage circa 25 key partners, with around 70% of revenue coming from renewals and rebooks. The focus is on deepening relationships, delivering meaningful value, and ensuring partners return year after year.
There is new business (circa 30%), but it\’s warm, targeted and reputation‑driven – not spray‑and‑pray.
You’ll play a visible role in a small, ambitious team and be part of the strategic growth of the business as it scales.
What You’ll Be Doing
- Manage and develop a portfolio of around 25 commercial partners
- Lead renewal conversations and secure rebooks at agreed fee levels
- Ensuring that the revenue target for each event is achieved via these strategic partnerships
- Support selective, targeted outreach for aligned new partners
- Work closely with founders on commercial strategy and revenue forecasting
- Promoting the value proposition in new business conversations and face to face with partners and attendees at the events
Relationship Management
- Act as the primary point of contact for partners- ensuring their experience is first class
- Build long‑term, trust‑based relationships with senior stakeholders
- Ensure partner expectations are clearly scoped and consistently delivered
- Identify upsell or value‑enhancement opportunities organically
- Understanding what the ROI looks like for each of your partners
Event Delivery & Partner Activations
- Oversee partner experience across the full event lifecycle
- Collaborate with marketing and operations teams to execute agreed deliverables
- Attend and support five curated events per year (UK & international)
- Ensure partners feel welcomed, briefed and genuinely valued onsite
- Gather and act on feedback post‑event
The Environment
- Small, collaborative team
- Direct exposure to founders
- High‑quality B2B events and senior industry audience (over 20 years in the business)
- Clear opportunity to shape processes as the business grows
- Strategic input welcomed, not just delivery
What They’re Looking For
- Experience in partnerships, sponsorship, events or relationship‑led account management/sales roles
- Strong account management and renewal mindset
- Comfortable engaging senior stakeholders
- Organised and confident managing multiple workstreams
- Commercially aware but not aggressively sales‑led
- Happy travelling for events (approx. five per year, UK & international)
If you have previous Account Management, Sponsorship or Events Sales experience please apply online now
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Account Manager employer: Optimise Talent Ltd
Contact Detail:
Optimise Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the Account Management field, especially those based in Manchester or Stockport. Attend local industry events or meetups to connect with potential colleagues and clients, which can give you insights into the role and help you stand out.
✨Tip Number 2
Showcase your people skills by engaging in conversations with current employees at StudySmarter or similar companies. Ask them about their experiences and what they value in an Account Manager, as this can help you tailor your approach during interviews.
✨Tip Number 3
Familiarise yourself with the latest trends in customer relationship management and sales strategies. Being knowledgeable about these topics will not only boost your confidence but also demonstrate your commitment to the role during discussions with our hiring team.
✨Tip Number 4
Prepare for face-to-face meetings by practising your communication skills. Role-play scenarios where you engage with clients, focusing on building rapport and addressing their needs, as this is crucial for success in the Account Manager position.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, even if it's not directly in Account Management. Focus on any internal sales, customer relationship, or customer success roles you've held, and emphasise your communication skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've successfully engaged with clients or built relationships in previous roles, and express your eagerness to contribute to the team.
Highlight Soft Skills: Since this role requires excellent communication and interpersonal skills, make sure to highlight these in your application. Use examples that demonstrate your ability to connect with a diverse range of clients and maintain long-term relationships.
Show Flexibility and Enthusiasm: In your application, mention your willingness to attend industry events and work flexible hours. This shows that you understand the demands of the role and are ready to go the extra mile for client satisfaction.
How to prepare for a job interview at Optimise Talent Ltd
✨Show Your People Skills
As an Account Manager, your ability to connect with clients is crucial. During the interview, highlight your interpersonal skills and provide examples of how you've successfully built and maintained relationships in previous roles.
✨Demonstrate Your Drive
The role requires a proactive approach to creating new client relationships. Be prepared to discuss specific instances where you've taken the initiative to engage clients or drive sales, showcasing your motivation and determination.
✨Prepare for Team Dynamics
Since this is a team-based role, it's important to convey your ability to work collaboratively. Share experiences where you've contributed to a team’s success, emphasising your communication skills and adaptability in group settings.
✨Be Ready for Flexibility
The job involves occasional late nights and weekends for client meetings and industry events. Make sure to express your willingness to be flexible with your schedule and share any relevant experiences that demonstrate your commitment to meeting client needs.