At a Glance
- Tasks: Ensure passenger safety through security screenings and exceptional customer service.
- Company: Join Optime, a leading recruitment expert in the aviation industry.
- Benefits: Earn £13.15 per hour, enjoy weekly pay, and opportunities for career growth.
- Why this job: Be part of a dynamic team ensuring safety for millions while developing your skills.
- Qualifications: Must hold a valid SIA licence and have experience in security or customer service.
- Other info: Flexible shifts available; must have resided in the UK for the last 3 years.
Aviation Recruitment experts Optime are searching for experienced Security Officers to join a well-respected and successful client at Heathrow. Are you ready to take off on an exhilarating career journey that combines your passion for security with exceptional customer service skills? Look no further! It's a thrilling career where you'll play a crucial role in ensuring the safety and satisfaction of millions of passengers.
Please note: Due to enhanced background checks, this role is only suitable if you have continuously resided in the UK for the last 3 years.
What's on Offer:
- Rate of pay: £13.15 per hour.
- Earliest Start: 04:15 AM
- Latest Finish: 11:30 PM
- Up to 40 hours per week plus overtime.
- Weekly Pay (every Friday).
- Opportunities for career progression and professional development.
- Temp to Perm (performance-based)
Key duties:
- Conduct thorough security screenings, including the use of state-of-the-art scanning equipment, to detect prohibited items and potential threats.
- Using equipment and manual search techniques to ensure that no prohibited articles are taken into secure airport areas.
- Engage in constant vigilance and stay up to date with the latest security procedures and regulations, always ensuring compliance.
- Provide exceptional customer service by assisting passengers with their queries, offering guidance, and creating a welcoming and stress-free environment.
- Communicate and collaborate effectively with airport staff, airlines, and other security personnel to maintain a cohesive and efficient operation.
- Handle security incidents and emergency situations with professionalism, remaining calm under pressure and taking appropriate actions to ensure the safety of all.
- Assist with the implementation of crowd control measures during busy periods, maintaining order and ensuring a smooth flow of passengers.
Requirements:
- Must be able to work early AND late shifts.
- You must hold a valid SIA licence.
- A positive, customer-centric attitude with a genuine desire to create a pleasant experience for all airport visitors.
- Excellent communication and interpersonal skills, with the ability to remain calm and aid in stressful situations.
- Experience in a security or customer service role, preferably in an airport or similar environment.
- Strong observational skills and attention to detail to effectively identify potential security risks.
- Ability to adapt quickly to changing situations and adhere to strict security protocols.
- Physically fit and able to stand for extended periods and perform routine security tasks.
- Willingness to work flexible schedules, including weekends.
- Must be over 18.
- Must have continuously resided in the UK for the last 3 consecutive years.
PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history. For an opportunity to interview for this fantastic role, please submit your CV to apply!
Heathrow Airport Security Officer - SIA License employer: Optime Group
Contact Detail:
Optime Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heathrow Airport Security Officer - SIA License
✨Tip Number 1
Familiarise yourself with the latest security procedures and regulations in the aviation industry. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in security or customer service roles, especially in an airport environment. Be ready to discuss specific situations where you successfully handled stressful scenarios or provided excellent customer service.
✨Tip Number 3
Prepare for situational questions that assess your ability to remain calm under pressure. Think of examples from your past experiences where you effectively managed security incidents or emergencies.
✨Tip Number 4
Showcase your communication skills by practicing clear and concise responses. Being able to articulate your thoughts well will be crucial, especially when collaborating with airport staff and assisting passengers.
We think you need these skills to ace Heathrow Airport Security Officer - SIA License
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any previous roles in similar environments, especially in airports, and showcase your SIA licence prominently.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for security and customer service. Mention specific skills that align with the job description, such as your ability to remain calm under pressure and your strong observational skills.
Highlight Your Availability: Clearly state your availability for early and late shifts in your application. This shows your flexibility and willingness to meet the job requirements, which is crucial for this role.
Prepare for Background Checks: Since the role requires enhanced background checks, be ready to provide a 5-year checkable history. Gather any necessary documents that can verify your residency in the UK for the last three years.
How to prepare for a job interview at Optime Group
✨Know Your Security Procedures
Familiarise yourself with the latest security protocols and procedures relevant to airport operations. Being able to discuss these during your interview will demonstrate your commitment to safety and compliance.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to remain calm and helpful under pressure will resonate well with the interviewers.
✨Demonstrate Adaptability
Be ready to discuss situations where you've had to adapt quickly to changing circumstances. This role requires flexibility, so showcasing your ability to handle unexpected challenges will be beneficial.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in security incidents. Practising responses to potential emergency situations can help you articulate your thought process clearly during the interview.