Graduate Service Operations Coordinator (Temporary Contract) in Market Harborough

We are Optimax IIM Ltd, a specialist in optical metrology providing UKAS-accredited calibration services for profile projectors and microscopes with ISO 17025 precision. Serving diverse industries such as aerospace, automotive, medical, packaging, and cutting tools, we combine advanced technologies like AI vision systems, 3D imaging, and non-contact CMM with expert advice to deliver tailored precision engineering and metrology solutions. Our commitment to quality and cybersecurity is demonstrated through certifications including Alcumus and Cyber Essentials.
We are currently seeking dedicated professionals to join our team and contribute to maintaining the highest standards of accuracy and efficiency in our measurement processes. If you are passionate about precision and innovation, we encourage you to apply and become part of a forward-thinking company driving excellence in optical metrology.
Coordinating engineer schedules and appointments across the UK.
Supporting service contract renewals and quotation preparation.
Arranging travel and accommodation for field engineers.
Acting as a key point of contact for customers via phone and email.
Updating CRM and operational systems with accurate information.
Working with engineers and internal teams to resolve scheduling challenges.
Helping ensure service visits, installations and calibrations are delivered efficiently and on time.
Who We Are Looking For Business Management, Operations Management, Logistics and Supply Chain, Engineering Management, Economics, Geography, Mathematics or STEM graduates.
Highly organised and detail-oriented.
Able to manage multiple tasks simultaneously.
Comfortable communicating with customers and colleagues.
Proactive and solutions-focused.
Confident using Microsoft Office and business systems.
Interested in operations, planning, project coordination or commercial business management.
What You Will Gain Real commercial experience within a growing technical business.
Exposure to operations planning and service delivery.
Experience coordinating people, schedules and resources.
Customer