Graduate Service Operations Coordinator (Temporary Contract)

Graduate Service Operations Coordinator (Temporary Contract)

Temporary 25650 - 31350 £ / year (est.) On-site
Optimax IIM Ltd

At a Glance

  • Tasks: Coordinate engineer schedules, manage customer communications, and support service operations.
  • Company: Join Optimax IIM Ltd, a leader in precision optical metrology.
  • Benefits: Gain real commercial experience and develop valuable skills in a supportive environment.
  • Other info: Immediate start available; excellent career progression opportunities await.
  • Why this job: Make a genuine impact in a growing technical business focused on innovation.
  • Qualifications: Ideal for graduates in Business, Engineering, or STEM fields with strong organisational skills.

The predicted salary is between 25650 - 31350 £ per year.

We are Optimax IIM Ltd, a specialist in optical metrology providing UKAS-accredited calibration services for profile projectors and microscopes with ISO 17025 precision. Serving diverse industries such as aerospace, automotive, medical, packaging, and cutting tools, we combine advanced technologies like AI vision systems, 3D imaging, and non-contact CMM with expert advice to deliver tailored precision engineering and metrology solutions. Our commitment to quality and cybersecurity is demonstrated through certifications including Alcumus and Cyber Essentials. We are currently seeking dedicated professionals to join our team and contribute to maintaining the highest standards of accuracy and efficiency in our measurement processes. If you are passionate about precision and innovation, we encourage you to apply and become part of a forward-thinking company driving excellence in optical metrology.

Responsibilities include:

  • Coordinating engineer schedules and appointments across the UK.
  • Supporting service contract renewals and quotation preparation.
  • Arranging travel and accommodation for field engineers.
  • Acting as a key point of contact for customers via phone and email.
  • Updating CRM and operational systems with accurate information.
  • Working with engineers and internal teams to resolve scheduling challenges.
  • Helping ensure service visits, installations and calibrations are delivered efficiently and on time.

Who We Are Looking For:

  • Business Management, Operations Management, Logistics and Supply Chain, Engineering Management, Economics, Geography, Mathematics or STEM graduates.
  • Highly organised and detail-oriented.
  • Able to manage multiple tasks simultaneously.
  • Comfortable communicating with customers and colleagues.
  • Proactive and solutions-focused.
  • Confident using Microsoft Office and business systems.
  • Interested in operations, planning, project coordination or commercial business management.

What You Will Gain:

  • Real commercial experience within a growing technical business.
  • Exposure to operations planning and service delivery.
  • Experience coordinating people, schedules and resources.
  • Customer account management skills.
  • Valuable experience leading to careers in operations, logistics, project management or account management.

Why Join Optimax? You will become part of a supportive team where your contribution makes a genuine difference. Immediate availability is highly desirable as we are looking to fill this position as soon as possible.

Application Question: Please tell us why you are interested in a career in operations, planning, coordination or project management, and provide an example of a situation where you had to organise multiple tasks, deadlines or people successfully.

Hours: Full Time, 8.30am - 4.30pm Monday to Friday.

Optimax IIM Ltd

Contact Details:

Optimax IIM Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Graduate Service Operations Coordinator (Temporary Contract)

✨Tap into Consulting Networks

Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Optimax IIM Ltd. Don’t underestimate word-of-mouth – it’s massive in our field!

✨Show Off Your Skills in Real-Time

As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!

✨Check for Temporary Roles on Niche Job Boards

Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Optimax IIM Ltd.

✨Leverage University and Alumni Resources

If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Optimax IIM Ltd.

We think you need these skills to ace Graduate Service Operations Coordinator (Temporary Contract)

Organisational Skills
Attention to Detail
Customer Communication
Scheduling Coordination
Proactive Problem-Solving
Microsoft Office Proficiency
CRM System Management

Some tips for your application 🫡

Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!

Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.

Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Optimax IIM Ltd and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.

Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.

How to prepare for a job interview at Optimax IIM Ltd

✨Prepare for Case Studies

In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Optimax IIM Ltd will want to see.

✨Show Off Your Problem-Solving Skills

You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Optimax IIM Ltd.

✨Highlight Your Adaptability

Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Optimax IIM Ltd.

✨Be Ready to Discuss Cultural Fit

Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Optimax IIM Ltd. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.