At a Glance
- Tasks: Lead investigations into product quality issues and drive continuous improvement initiatives.
- Company: Join Optimas International, a global leader in supply chain solutions.
- Benefits: Collaborative culture, career growth, and opportunities to develop technical skills.
- Other info: Work with global customers and suppliers in a dynamic environment.
- Why this job: Make a real impact on customer satisfaction and operational excellence.
- Qualifications: A Level 5 qualification in Quality or related field; experience in Quality Engineering preferred.
The predicted salary is between 38700 - 47300 £ per year.
Join Optimas International
At Optimas, we don't just supply fasteners and industrial components – we help keep some of the world's leading manufacturers moving.
As a global distributor of integrated supply chain solutions and engineering support, we partner with customers across a wide range of industries, delivering quality, reliability and innovation wherever they operate.
We're looking for a proactive and customer-focused Quality Engineer to join our UK Quality team based in Gloucester, reporting to the UK Quality Manager.
This is an exciting opportunity for a quality professional who enjoys solving technical challenges, working closely with customers and suppliers, and driving continuous improvement in a fast-paced global business.
The Opportunity
As Quality Engineer, you'll play a vital role in ensuring our products consistently meet customer expectations and quality standards.
You'll investigate product concerns, lead structured problem-solving activities and work collaboratively with customers, suppliers and internal teams to deliver robust, long-term solutions.
You'll be empowered to make a real impact, helping to improve processes, reduce quality costs and strengthen customer confidence across our business.
- What You'll Be Doing
- Lead investigations into product quality issues using structured problem-solving methodologies, including the 8D process.
- Drive timely containment, root cause analysis and corrective actions to ensure customer concerns are resolved effectively.
- Act as a key point of contact for customers, providing technical support and visiting customer sites when required.
- Work closely with suppliers to resolve product quality issues and drive improvements.
- Manage the disposition of non-conforming and suspect product, ensuring prompt resolution and minimal business disruption.
- Oversee quality release activities for new and modified products.
- Manage cost recovery associated with supplier-related quality issues.
- Collaborate with colleagues across Quality, Operations, Supply Chain and Sales to support wider business objectives and promote our THREAD values.
- Contribute to continuous improvement initiatives that enhance quality, customer satisfaction and operational performance.
What We're Looking For
We're looking for someone with a passion for quality, continuous improvement and customer satisfaction.
You’ll ideally have
- A Level 5 qualification in Quality, Engineering, Manufacturing or a related technical discipline.
- Previous experience in a Quality Engineering or Quality Assurance role.
- Experience using structured problem-solving tools such as 8D, A3 or equivalent methodologies.
- Knowledge of Quality Management Systems and quality assurance principles.
- Working knowledge of APQP, PPAP, FMEA, Control Plans, MSA
- Experience within automotive, manufacturing, engineering or industrial sectors (automotive experience is beneficial but not essential).
- Knowledge of Lean Manufacturing or Six Sigma principles would be advantageous.
- Ability to interpret engineering drawings and technical specifications.
- Experience using measurement and inspection equipment.
- Strong communication and relationship-building skills with customers and suppliers.
- Proficiency in Microsoft Office, particularly Excel, Word and Power Point.
- A full UK driving licence and willingness to travel to customer and supplier sites when required.
Knowledge of fasteners and associated manufacturing processes would be an advantage but is by no means essential - we’re interested in hearing from Quality Engineers from a wide range of manufacturing and engineering backgrounds.
Why Join Optimas?
At Optimas, you’ll be part of a collaborative international organisation where quality is central to everything we do.
We offer the opportunity to
- Work with global customers and suppliers.
- Develop your technical and professional skills within an experienced Quality team.
- Be involved in meaningful continuous improvement projects.
- Build your career within a growing international business.
- Make a genuine impact on customer satisfaction and operational excellence.
If you're passionate about quality, enjoy solving technical problems and want to be part of a business that values innovation and continuous improvement, we’d love to hear from you.
About Optimas International
Optimas International is a global distributor of integrated supply chain solutions and engineering support, delivering fasteners, components, industrial and safety supplies to customers worldwide.
Our local expertise, backed by a global network, enables us to provide responsive, high-quality solutions wherever our customers operate.
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Quality Engineer in Gloucester employer: Optimas Solutions
Optimas Solutions is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, the company offers ample opportunities for professional development and advancement within the global logistics and industrial sectors. Located in Gloucester, UK, this role not only provides a competitive benefits package but also the unique advantage of engaging in international projects that enhance your career while making a meaningful impact in the industry.
