At a Glance
- Tasks: Join our team to manage customer payments and resolve financial disputes.
- Company: Be part of a global company based in Gloucester, UK, focused on accounts receivable.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: This role offers hands-on experience in finance and the chance to make a real impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Ideal for high school and college students looking to kickstart their finance career.
The predicted salary is between 28800 - 43200 £ per year.
AR / Credit Controller to provide financial, administrative and clerical services. The position is based in Gloucester, UK, and will be part of the Global Accounts Receivable team. Main responsibilities: The AR / Credit Controller will be responsible for: * Proactive collection of payment on AR debt across designated customer accounts. * Timely identification of risks due to late/non payment, escalating to AR management and relevant sales contacts. * Collate and communicate customer remittances to the cash allocation drive to ensure timely cash allocation and appropriate customer ageing. * Maintain records of invoices, debits, and credits, with latest actions, owners and next steps to secure resolution/payment. * Identify and communicate any customer disputes/debits relating to price, shortage or QA issues and work with sales and the customers to resolve, identifying root cause, working with Team Leader and sales to ensure future instances are mitigated. Create and influence sales to approve credits in a timely manner where applicable to enable prompt resolution of any payment disputes. * Chase repayment of invalidated customer claims/deductions. * Review and maintain customer held order process, timely communication and decision making on the use of held orders to leverage customer payment, working collaboratively with sales to ensure wider business objective and relationships are taken into consideration. * Review and support process to recommend c…
Credit Controller employer: Optimas Solutions
Contact Detail:
Optimas Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific financial software and tools commonly used in credit control. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Understand the key metrics and KPIs that are important in accounts receivable management. Being able to discuss how you have positively impacted these metrics in previous roles will show your potential value to our team.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer disputes in the past. Highlighting your problem-solving skills and ability to maintain strong customer relationships will be crucial in this role.
✨Tip Number 4
Research our company culture and values, and think about how your personal values align with them. This will help you articulate why you want to work with us and how you can contribute to our team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in accounts receivable or credit control. Use specific examples that demonstrate your ability to manage customer accounts and resolve payment disputes.
Showcase Your Skills: Mention relevant skills such as financial analysis, communication, and problem-solving. Highlight your ability to work collaboratively with sales teams and your proactive approach to debt collection.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a financial role.
How to prepare for a job interview at Optimas Solutions
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an AR / Credit Controller. Familiarize yourself with proactive collection strategies and how to identify risks related to late payments.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, such as resolving customer disputes or managing held orders. Think of examples from your past experience that demonstrate your problem-solving skills.
✨Show Your Communication Skills
Since this role involves collaboration with sales and customers, be ready to discuss how you effectively communicate and build relationships. Highlight any experiences where you successfully navigated challenging conversations.
✨Highlight Your Organizational Skills
The position requires maintaining accurate records and timely follow-ups. Be prepared to discuss your methods for staying organized and ensuring that all actions are documented and tracked efficiently.