Supply Chain Manager & Recruiter in London

LOCATION: SW8 4AL, London

TERMS: Full-time, Permanent

SALARY: £40,000 (Basic) + Uncapped Bonus

HOURS: Monday – Friday, 8:00am – 5:00pm

WHO IS OPTIMAL?

Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service. We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results— we want to hear from you!

THE ROLE:

The Supply Chain Manager & Recruiter plays a vital role in expanding and maintaining Optimal’s network of subcontractors. This role is responsible for sourcing, attracting, and onboarding new subcontractors across various trades and services, ensuring they meet company standards, comply with regulatory requirements, and align with Optimal’s values. The position requires a proactive and process-driven individual who can balance relationship building with rigorous vetting and compliance procedures. This role directly impacts the efficiency, reliability, and profitability of Optimal’s service delivery by ensuring we have a strong and compliant supply chain to support client projects.

KEY RESPONSIBILITIES:

• Subcontractor Recruitment & Onboarding
• Source, identify, and approach new subcontractors across all relevant trades.
• Manage the end-to-end recruitment process, from initial contact through to signed agreements.
• Develop and maintain a pipeline of qualified subcontractors to meet current and future business demand.
• Coordinate interviews, reference checks, and technical assessments as part of vetting.
• Ensure subcontractors understand and commit to Optimal’s service standards, safety requirements, and client expectations.
• Vetting & Compliance
• Implement and oversee procedures for verifying subcontractor qualifications, certifications, insurances, and licenses.
• Conduct due diligence checks (HSE compliance, financial stability, references).
• Maintain up-to-date records of subcontractor compliance documentation in the CRM.
• Audit subcontractor files regularly to ensure all compliance documents remain valid and renewed on time.
• Process & System Management
• Create and maintain Standard Operating Procedures (SOPs) for subcontractor recruitment and onboarding.
• Work closely with Operations and Finance to ensure payment terms, agreements, and SLAs are aligned.
• Use CRM and digital platforms to track recruitment progress, onboarding status, and compliance metrics.
• Recommend improvements to streamline supply chain recruitment and onboarding processes.
• Relationship Management
• Act as first point of contact for subcontractors during onboarding.
• Build and nurture long-term relationships to ensure retention and loyalty within the supply chain.
• Conduct regular follow-ups and performance feedback sessions with subcontractors.
• Resolve subcontractor concerns or issues during recruitment and onboarding stages.

Requirements

WHAT WE ARE LOOKING FOR:

• Experience: 2+ years in recruitment, supply chain, procurement, or vendor management (construction, facilities management, or property services background desirable).
• Industry Knowledge: Strong understanding of subcontractor management, trade workflows, and compliance requirements.
• Organisational Skills: Proven ability to manage high-volume recruitment pipelines and maintain accurate compliance records.
• Communication Skills: Professional, persuasive, and confident communicator, able to build strong relationships with subcontractors and internal teams.
• Process-Driven: Skilled in creating and following structured procedures and ensuring consistent compliance.
• Tech-Savvy: Competent in CRM systems, Microsoft 365, and digital onboarding tools.
• Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance.

Benefits

• Competitive base salary with uncapped bonus scheme
• 20 Days Annual Leave + Bank Holidays
• Private gym access
• Career progression (UK & Dubai)
• Company events & incentives
• Pension scheme
• High-Performance, collaborative culture