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- Tasks: Manage client projects from start to finish, ensuring quality and timely delivery.
- Company: Join a high-growth property maintenance company focused on innovation and customer service.
- Benefits: Enjoy a competitive salary, bonus scheme, private gym access, and career progression opportunities.
- Why this job: Make a real impact in a dynamic role that blends sales and project management.
- Qualifications: Experience in property maintenance or construction, with strong project management skills.
- Other info: Collaborative culture with excellent career growth potential in the UK and Dubai.
The predicted salary is between 29000 - 35000 £ per year.
LOCATION:
TERMS: Full-time, Permanent
SALARY: £35,000 – £40,000 (Basic) + Bonus
Monday – Friday, 8:00am – 5:00pm
Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service.
We are a results-focused business, driven by excellence, innovation, and growth. Competitive base salary with uncapped bonus scheme, profit-sharing scheme, 20 days annual leave + bank holidays, private gym access, career progression (UK & Dubai), company events & incentives, pension scheme, and a high-performance, collaborative culture.
The Client Project Manager is an end-to-end client delivery role—responsible for winning work, managing relationships, quoting/surveying jobs, booking engineers, project managing jobs, and ensuring payment. This is a commercially focused role that blends sales, account management, quoting, and operational coordination into one powerful position. You’ll be measured by revenue growth, quote conversion, project delivery quality, and cash collection.
- Identify and win new clients through outbound engagement, referrals, and networking
- Convert inbound leads into retained accounts with ongoing project pipelines
- Track and report on client revenue performance
- Write and issue clear, itemised, step-by-step quotes using CRM system
- Liaise with suppliers and subcontractors to ensure cost competitiveness
- Schedule jobs in the CRM ensuring correct trade, geography, and availability
- Project Oversight & Client Reporting
- Conduct quality checks (photos, feedback, completion verification)
- Invoicing & Payment Collection
- Chase client payments and resolve billing queries
- Track project profitability and payment cycles
- Hit weekly and monthly KPIs: revenue, jobs booked, quote turnaround, and collections
- Participate in daily stand-ups and report performance metrics
- Continuously seek ways to improve speed, accuracy, and customer experience
Background in property maintenance, residential/commercial refurbishments, or construction—ideally in roles such as Project Manager, Estimator, Quantity Surveyor, or similar.
- Strong understanding of how building services operate—from quoting to project delivery—and a clear grasp of trade workflows and client expectations.
- Confident managing project costs, quoting for works, and driving revenue through proactive client management.
Client Project Manager / Refurbishment & Maintenance (Hiring Immediately) in London employer: Optimal Group
Contact Detail:
Optimal Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Project Manager / Refurbishment & Maintenance (Hiring Immediately) in London
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with people on LinkedIn. The more you engage with others in the property maintenance and refurbishment sector, the better your chances of landing that Client Project Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and successes. When you get the chance to chat with potential employers, having tangible examples of your work can really set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Optimal Maintenance & Construction, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Keep your eyes on the prize! Set clear goals for your job search, like the number of applications or networking events you want to hit each week. Staying organised and focused will help you land that perfect role faster.
We think you need these skills to ace Client Project Manager / Refurbishment & Maintenance (Hiring Immediately) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Project Manager role. Highlight your experience in property maintenance, quoting, and project management. We want to see how your skills align with our mission of delivering top-notch customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've driven revenue growth or improved client relationships in previous positions. We love a good story!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Use numbers and metrics to demonstrate how you’ve made an impact in past roles. This helps us see the value you can bring to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our high-performance culture!
How to prepare for a job interview at Optimal Group
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and refurbishment. Understand the key processes from quoting to project delivery, as well as the specific services the company offers. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Experience
Prepare to discuss your previous roles in project management or similar fields. Highlight specific examples where you've successfully managed client relationships, quoted jobs, or overseen projects. Use metrics to demonstrate your impact, like revenue growth or project completion rates.
✨Ask Smart Questions
Come prepared with insightful questions about the company's culture, growth opportunities, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss challenges you've faced in past projects and how you overcame them. This role requires a proactive approach to client management, so showcasing your ability to resolve issues efficiently will set you apart from other candidates.