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- Tasks: Provide hands-on IT support and troubleshoot issues across multiple sites.
- Company: Established manufacturing business in Leicester with a supportive culture.
- Benefits: Salary between £28,000 - £32,000, career progression, and stable hours.
- Other info: Collaborative environment with opportunities to work on enterprise systems.
- Why this job: Join a growing organisation and develop your IT career with real impact.
- Qualifications: 2-4 years of IT support experience and ERP system knowledge required.
The predicted salary is between 30000 - 30000 £ per year.
We are currently recruiting for an ambitious and motivated IT Assistant to join a well-established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long-term career within IT in a large and growing organisation.
This is a hands-on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company's internal ERP system.
Key Responsibilities- Provide desktop and remote IT support to multi-site users
- Troubleshoot hardware, software, and network issues
- Support and maintain servers, systems, and IT infrastructure
- Assist in the administration and maintenance of the internal ERP system
- Support business-critical platforms and applications
- Escalate and resolve technical issues efficiently
- Work closely with the Head of IT on ongoing projects and improvements
- Travel occasionally to other company sites as required
- 2-4 years' experience within an IT support or infrastructure role
- Previous experience supporting multi-site users
- ERP system knowledge is essential
- Experience with SAP, Oracle, or similar ERP platforms preferred
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service abilities
- Manufacturing industry experience preferred
- A proactive attitude and eagerness to grow within IT
- Salary between £28,000 - £32,000
- Career progression opportunities within a large business
- Exposure to enterprise systems and infrastructure
- Stable Monday to Friday working hours
- Supportive and collaborative IT environment
IT Assistant in Leicester employer: Optima UK Inc Ltd
Contact Detail:
Optima UK Inc Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local IT meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your troubleshooting and support abilities. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues, especially with ERP systems like SAP or Oracle. Confidence in your answers can make a huge difference!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from motivated candidates like you. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace IT Assistant in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially with multi-site users and ERP systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the IT Assistant role and how you can contribute to our team. We love seeing enthusiasm and a proactive attitude, so let that come through in your writing.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re all about finding solutions, so sharing specific instances where you’ve resolved problems will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Optima UK Inc Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of ERP systems, especially if you've worked with SAP or Oracle before. Be ready to discuss your hands-on experience with troubleshooting hardware and software issues, as well as any specific projects you've been involved in.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about situations where you had to escalate issues or work collaboratively with others to find solutions. This will demonstrate your proactive attitude and ability to handle pressure.
✨Communicate Clearly
Since this role involves supporting users across multiple sites, strong communication skills are a must. Practice explaining technical concepts in simple terms, as you'll need to assist users who may not be tech-savvy. A friendly and approachable manner can go a long way!
✨Research the Company
Familiarise yourself with the manufacturing business and its IT infrastructure. Understanding their operations and how IT supports their goals will show your genuine interest in the role and help you tailor your answers during the interview.