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For Companies At a Glance
- Tasks: Support the sales team and ensure top-notch customer service in a fast-paced environment.
- Company: Established manufacturing company known for quality and innovation.
- Benefits: Competitive salary, strong training, and opportunities for career progression.
- Why this job: Be a vital link between customers and sales while working with technical products.
- Qualifications: Experience in manufacturing or engineering, and familiarity with SAP is a plus.
- Other info: Join a supportive team and enjoy a stable career in a dynamic industry.
The predicted salary is between 22000 - 26000 £ per year.
Location: Birmingham
Salary: £26,000-£30,000
Hours: Full-time
Benefits
- Competitive salary
- Strong internal training and development
- Opportunity to progress within a global manufacturing business
- Supportive and collaborative team environment
- Exposure to technical products and customers
- Stable, well-established organisation
About the Company
A well-established manufacturing company specialising in precision engineering. The company is known for quality, innovation, and technical expertise, providing long-term career opportunities within a professional and supportive working environment.
The Role
As a Sales Support Administrator, you will play a key role in supporting the external sales team and ensuring excellent service to customers. This role is ideal for someone with a manufacturing or engineering background who enjoys working in a fast-paced, technical environment and acting as a vital link between customers, sales, and internal departments.
Key Responsibilities
- Support the external sales team with day-to-day account administration and customer enquiries
- Using SAP
- Process customer orders accurately and efficiently
- Prepare quotations and follow up with customers as required
- Liaise with internal departments including production, logistics, and customer service to ensure smooth order fulfilment
- Maintain accurate customer and order records on internal systems
- Respond to customer queries regarding products, lead times, and pricing
- Ensure a high level of customer satisfaction through proactive communication and attention to detail
About You
- Previous experience in a manufacturing, engineering, or industrial environment is essential
- Experience using SAP and inputting orders onto systems
- Experience in sales support, customer service, or internal sales is highly desirable
- Strong organisational skills with excellent attention to detail
- Confident communicator, both written and verbal
- Comfortable using MS Office and internal ERP/CRM systems
- A proactive team player with a professional and customer-focused approach
Sales Support in Birmingham employer: Optima UK Inc Ltd
Contact Detail:
Optima UK Inc Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Sales Support Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're proactive and keen on the opportunity.
We think you need these skills to ace Sales Support in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in manufacturing or engineering, and don’t forget to mention your experience with SAP!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support role. Mention your passion for customer service and how you can contribute to our supportive team environment.
Show Off Your Communication Skills: Since this role involves liaising with various departments and customers, make sure your written application showcases your communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Optima UK Inc Ltd
✨Know Your Stuff
Make sure you brush up on the company's products and services, especially those related to precision engineering. Understanding their technical offerings will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in manufacturing or engineering. Prepare specific examples of how you've supported sales teams or handled customer enquiries, as this will demonstrate your suitability for the Sales Support Administrator position.
✨Familiarise Yourself with SAP
Since experience using SAP is essential, take some time to review its functionalities. If you can, practice inputting orders or generating reports. This will not only boost your confidence but also impress the interviewers with your proactive approach.
✨Communicate Clearly
As a Sales Support Administrator, clear communication is key. Practice articulating your thoughts and experiences succinctly. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your strong verbal communication skills.
